Tier II Product Support Specialist: Client-Focused Tech
Rethink
Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining a high CSAT score. Ideal candidates will have excellent communication skills, a strong desire to adapt and thrive in a fast-paced environment, and a service-oriented mindset. The position offers a collaborative culture with competitive benefits. #J-18808-Ljbffr Rethink
- ...driven decisions, Rethink supports our customers as they... ...Salesforce.com, our flagship product, Rethink , has become the... ...be a part of the next tech start-up phenomenon. Job... ...Description The Product Support Specialist (Tier II) at Rethink is a client-facing, technical, and...SuggestedCasual workLive inWork at office
- ...Product Support Specialist Build deep product expertise. Solve complex problems. Launch your career in tech. We're partnering with a fast-growing technology company looking for a Product Support Specialist to become a trusted expert on its B2B SaaS platform. This isn't...Suggested
$52.5k
...questions and issue resolution. Provide timely day-to-day support through approved channels, with a focus on first-contact resolution. Ask focused follow-up... ...task timelines, and tracking milestones. Share product knowledge, relevant features, updates, and best practices...SuggestedWork at officeLocal area$75k - $80k
Addison Group is seeking an experienced Information Technology Systems Support Specialist II to provide technical support in Austin, TX. The role encompasses troubleshooting hardware and software issues and managing user access while delivering excellent customer service...SuggestedFull time- Operations Support Specialist II Project Coordinator Leander, Texas Direct Hire... .... Detail-oriented with a focus on accuracy. Ability to adapt... ...Office and Google Workspace products to streamline project... ...between teams, stakeholders, and clients in a positive and professional...Suggested
- ...art solutions that enhance maritime operations through autonomous and intelligent platforms. Job Overview We are seeking a Product Support Specialist to support day‑to‑day Mission Support operations at our Austin facility. This individual contributor role is responsible...Temporary workWork at office
$50k - $65k
...We are hiring a motivated and resourceful Product Support Specialist to deliver exceptional client and technical support across a suite of CRM, AI, and marketing platform solutions designed for marketing and sales teams. This role combines CRM automation expertise with...Full timeFlexible hours- ...power it. This role is not your typical support role – it will require you to build strong... ...improve our support systems, processes, and product quality. You will work directly with... ...Experience managing and developing large client relationships Track record of being "the...
$55k - $151.47k
...SectorNot ApplicableSpecialismCore Product ManagementManagement... ...software and product innovation focus on developing cutting-edge software... ...to meet the evolving needs of clients. These individuals combine... ...sales, and other key business support activities.Focused on relationships...Full timeH1b- ...Round Rock, TX is seeking a Help Desk professional to provide Tier 1 and Tier 2 support in a fast-paced center. You will analyze and resolve... ...educate customers on using their systems. You will configure client equipment remotely when needed, escalate unresolved problems...Remote job
$81.2k - $170.6k
Job Title: Operational Support Specialist ManagerJob Category: Engineering and Technical SupportTime... ...(Bash/Python)DoD 8570 IAT Level II certification (e.g., Security+)Experience... ...resources to make your ambitions a reality.A focus on continuous growth.Together, we will advance...Contract workWork experience placementFlexible hours$24.04 per hour
...Sales Strategy Specialist Do you get excited by a well... ...Pflugerville office, you'll support an advertising sales... ...alike. Customer-Focused: You find genuine satisfaction... ...sales strategy. Tech-Curious: Are curious... ...in a customer-facing or client service role is a plus....Hourly payWork at officeRemote workShift workDay shift$55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...(Tier 1.5) , you’ll be embedded with clients across the Dallas-Fort Worth area, delivering... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—...Full timeWork at officeFlexible hours3 days per week1 day per week- ...Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and... ...Now licensed, you will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly coaching which consists...Immediate start
- SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will work with Tier 3 engineers, ensure SLA compliance...For contractors
$60k - $70k
...Democratic candidates to win, and support the success of progressive... ...democracy. The Client Success Support Specialist will onboard and support clients... ...requirements. Track product utilization and conduct proactive... ...collaborative environment focused on proactive problem‑...Full timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours- ...Client Support Specialist As a Client Support Specialist, you will be an integral part of a fast-paced... ..., team oriented environment that is focused on enhancing relationships with our... ...inquires which may include providing product and service level guidance, processing...Remote jobFull time
$15 - $17 per hour
...competition is able to offer. Our focus is to expand our technology... .... Job Overview: The Court Support team works with courts all throughout... ...this team, the Court Support specialist plays a diverse role with a... ..., attorneys, and other clients. Work in Skye (in-house application...Hourly payFull timeWork at officeRemote workMonday to FridayFlexible hours- ...Careerscape is recruiting on behalf of our client, a fast-growing, VC-backed technology... ...based in Austin, for a Help Desk Support Specialist to join their IT team on a fully remote... ...growing headcount and a modern, cloud-first tech stack while working alongside a lean,...Full timeRemote workHome officeFlexible hours
- ExtendMyTeam is seeking a Customer Support Specialist to act as a trusted product expert for a diverse SaaS customer base. You’ll resolve inquiries, document findings, and collaborate with Product, Engineering, and Operations to improve the customer experience in a fast...
- ...Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical,... ...Wellness of our Teammates and, to support this, we offer: Multiple... ...As a Product Delivery Specialist, you will oversee hardware installations...Temporary workLocal areaImmediate startRemote workVisa sponsorshipWork visa
$67k - $87k
...communities. By joining our supportive community, you will find that... ...Incident Management (MIM) Support Specialist within the VA End Point... ...+ years of experience with a focus on ServiceNow or similar Major... ...Virginia Technology Council Tech 100 Honoree; Virginia Best Place...Contract workLocal areaShift workAfternoon shift- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support...
- Client: Fortune 5 Company Title: Support Specialist II Location: Austin, TX (Hybrid - 3 Days Onsite) Contract: W2; 12-month contract This role focuses on serving as the primary escalation point for complex... ...to drive process and product improvements, including collaborating...Contract work
- Integral Care in Austin, TX is seeking a Peer Specialist to support clients facing mental and physical health and substance use challenges at a site-based Permanent Supportive Housing program. The PS shares lived experience to inspire recovery, provide education, advocacy...Permanent employmentFull time
$45k - $55k
...Description The Helpdesk Support Specialist provides first-level... ...growth path into Tier 2, Tier 3, or systems... ...(Windows, macOS) and productivity tools (Microsoft 365,... ...Competencies Customer-focused mindset Strong... ...services. We become the client’s IT Department....$55k - $75k
...We're hiring an Onsite IT Support Specialist to be the face of IT in that... ...things that keep 150+ people productive Spend your first few... ...these responsibilities Our Tech Stack You'll get hands-on with... ...market shifts and keeps our clients ahead of their competition....Work at officeMonday to FridayShift workDay shift$117k - $160k
...; Plano, TX; Turnwater, WA)The Staff Product Marketing Specialist drives the go-to-market strategy, product... ...ResponsibilitiesLead and mentor a focused team of product marketing... ...affirmative action employer, committed to supporting diversity and fostering a work environment...Temporary workFlexible hours- ...education, and analysis to our clients through face-to-face... ...informative content.Within ISG, the Product Specialist is a resource for deep,... ...fixed income portfolios to support the Global Client Group and... ...Portfolio Management, with a focus on broad fixed income market...Full time
- ...impact, help scale unique products across Coursera + Udemy,... ...to drive customer-focused projects, adapting quickly... ...This Role The Product Specialist team sits at the intersection of Support, Product, Engineering, and... ..., technical support, or client services, working with technical...Work at officeWork from home
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