Tier II Product Support Specialist: Client-Focused Tech
Rethink
Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining a high CSAT score. Ideal candidates will have excellent communication skills, a strong desire to adapt and thrive in a fast-paced environment, and a service-oriented mindset. The position offers a collaborative culture with competitive benefits. #J-18808-Ljbffr Rethink
$49 - $50 per hour
...Product Support Specialist Req number: R8435 Employment type: Full time Worksite flexibility... ...to power the possible for our clients, colleagues, and communities. As a privately... ...held company, we have the freedom and focus to do what is right-whatever it takes....SuggestedHourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideAfternoon shiftWeekday work- ...Product Support Specialist Build deep product expertise. Solve complex problems. Launch your career in tech. We're partnering with a fast-growing technology company looking for a Product Support Specialist to become a trusted expert on its B2B SaaS platform. This isn't...Suggested
$75k
...This might just be the best support job in the world. About Fyxer Since launching... ...and follow-up, freeing people in client-facing roles to focus on their customers. What You'll Be... ...technical issues, escalating to Product Engineering only when genuinely needed...SuggestedLive inRemote work$80k - $90k
...power it. This role is not your typical support role - it will require you to build strong... ...improve our support systems, processes, and product quality. You will work directly... ...Experience managing and developing large client relationships ~ Track record of being "...Suggested$50k - $65k
...We are hiring a motivated and resourceful Product Support Specialist to deliver exceptional client and technical support across a suite of CRM, AI, and marketing platform solutions designed for marketing and sales teams. This role combines CRM automation expertise with...SuggestedFull timeFlexible hours$45k - $55k
...Description The Helpdesk Support Specialist provides first-level... ...growth path into Tier 2, Tier 3, or systems... ...(Windows, macOS) and productivity tools (Microsoft 365,... ...Competencies Customer-focused mindset Strong... ...services. We become the client’s IT Department....$55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...(Tier 1.5) , you’ll be embedded with clients across the Dallas-Fort Worth area, delivering... ...is it. What You’ll Do Be the go-to tech at client sites 3-4 days a week—...Full timeWork at officeFlexible hours3 days per week1 day per week- BetterCloud is seeking an Enterprise Support & Solutions Administrator II to triage, escalate and resolve incidents across... ...a liaison between users and Business, Product & Engineering and IT teams, delivering reliable, user‑focused support. You will monitor helpdesk...
- ...MicroVentures Investment Support Specialist MicroVentures gives both accredited and non-accredited... ...: You will provide an exceptional client experience to our investors through... ...Investor Support Specialist through the tier 2 of our training program Weekly coaching...Immediate start
- SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will work with Tier 3 engineers, ensure SLA compliance...For contractors
- ...Client Support Specialist To be eligible for consideration of this role, your primary residence must... ..., team oriented environment that is focused on enhancing relationships with our high... ...inquires which may include providing product and service level guidance, processing...Remote jobFull time
- ...Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support, resolving inquiries, coordinating communications, and ensuring a positive...Remote workFlexible hours
- ...Separation Business Unit within the Laboratory Products Division. The ideal candidate will... ...application development. Provide application support and expertise to both end-customers and... ...expectations as an SME, participate in tech discussions, answer queries, and attend customer...Work experience placementWork at office
$85k - $90k
...seeking a skilled and motivated Computer Support Specialist to provide technical support for... ...critical operations in a fast-paced, customer-focused environment. The Computer Support... ...applications ~ Experience providing Tier II/III or senior-level technical support within...Full timeRemote workFlexible hours$23.5 - $37.74 per hour
...Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the... ...The Role As an IT Support Associate II, you will use your skills to support the operations...Hourly payCasual workLocal areaRemote workWorldwideShift work- ...combination of proprietary technology and client systems to develop, execute, and... ...potential.We are currently seeking to hire a Product Management Specialist. This role owns the full product... ...deployment in Agile environments; support releases and adoption activities to ensure...Full timeLive inCurrently hiringWork at officeLocal area
- A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support...
- Client: Fortune 5 Company Title: Support Specialist II Location: Austin, TX (Hybrid - 3 Days Onsite) Contract: W2; 12-month contract This role focuses on serving as the primary escalation point for complex... ...to drive process and product improvements, including collaborating...Contract work
- An established industry player is seeking a passionate Product Specialist for their Product Support Team. This role involves assisting customers with product expertise in Kegerators, Wine Refrigerators, and more. You'll provide exceptional service, manage inquiries, and...
- Mosaic Health is seeking a Patient Engagement Specialist II (onsite) in Austin, TX. You will handle a high volume of patient calls, schedule appointments, and coordinate with clinical teams to ensure accurate messaging and patient care. This role is 100% call-center-based...
- Fyxer is seeking a senior customer support professional to own the front line of assistance across chat, email and video, resolving issues... ..., and turn patterns into improvements while collaborating with Product Engineering and Success teams to scale operations. This will be...Remote jobLive in
- Integral Care in Austin, TX is seeking a Peer Specialist to support clients facing mental and physical health and substance use challenges at a site-based Permanent Supportive Housing program. The PS shares lived experience to inspire recovery, provide education, advocacy...Permanent employmentFull time
- LifeWorks of Austin is hiring a full-time Peer Support Specialist to join the community-based Peer Services team. This role uses lived experience... ...mentorship, and outreach for individuals in recovery, with a focus on trauma-informed care. The position is full-time, on-site...Bi-weekly payFull time
- ...join us on our journey. At ACV we focus on the Health, Physical, Financial, Social... ...Wellness of our Teammates and, to support this, we offer: Multiple medical... ...value on deployment. As a Product Delivery Specialist, you will oversee hardware installations...Temporary workLocal areaImmediate startRemote workVisa sponsorshipWork visa
$55k - $75k
...We're hiring an Onsite IT Support Specialist to be the face of IT in that... ...things that keep 150+ people productive Spend your first few... ...these responsibilities Our Tech Stack You'll get hands-... ...market shifts and keeps our clients ahead of their competition....Work at officeMonday to FridayShift workDay shift- Focused Energy is hiring an IT Support Specialist in Austin to ensure employees stay connected, equipped, and secure while advancing fusion technology. You will be the primary IT contact for the Austin office, handling hardware, software, and access issues with ownership...Work at office
$45k - $121k
A leading tech company in Austin is seeking a skilled Technical Support Specialist to diagnose client issues and provide IT assistance. Candidates should have 3-5 years in technical support with expertise in ServiceNow and networking knowledge. The role offers a competitive...$98.1k - $156.2k
...and businesses around the world, our work supports those who put their lives on the line to... ...Motorola Solutions to obtain regulatory product compliance for mobile video products,... ...proud of our people-first and community-focused culture, empowering every Motorolan to be...RelocationFlexible hours$44k - $58k
...Client Support Specialist Ready to explore the opportunity of Client Support Specialist in Meltwater... ...delegating tasks to Managed Services, Product Support, or addressing them directly... ...Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial,...Work at officeLocal area3 days per week$20 per hour
...the Prosper Centers, our mission is to provide expertise, support, and resources that expand access and opportunity for all to... ...to mid-December. Position Description The Bilingual Client Support Specialist is a part of a team that serves as the first point of contact...Temporary workSeasonal workFlexible hours
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