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Tier II Product Support Specialist: Client-Focused Tech

Rethink

Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining a high CSAT score. Ideal candidates will have excellent communication skills, a strong desire to adapt and thrive in a fast-paced environment, and a service-oriented mindset. The position offers a collaborative culture with competitive benefits. #J-18808-Ljbffr Rethink

Vacancy posted 4 days ago
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