Service Manager

Service Manager – Ford Dealership

Location: Somerville NJ / Randolph NJ Compensation: $160,000 – $250,000 annually (performance-based) Benefits: Full Benefits Package + 401(k)

About the Opportunity

We are a high-volume, growth-oriented Multi Ford dealership group seeking an experienced Service Manager to lead and elevate our Service operations. This is a key leadership role responsible for developing a strong service team, and delivering an exceptional customer experience while maximizing profitability.

Key Responsibilities

• Lead and manage all aspects of new and used vehicle service operations
• Drive service volume, gross profit, and market share while maintaining compliance
• Recruit, train, coach, and develop advisors and Service technicians
• Establish and monitor performance metrics
• Collaborate with Sales and Parts Departments to optimize dealership performance
• Ensure a high level of customer satisfaction and CSI performance
• Oversee management, pricing strategies, and Service processes DMS R&R
• Maintain strong relationships with Ford representatives and adhere to OEM standards

Qualifications

• Proven experience as a Service Manager or assistant manager in an automotive dealership
• Ford dealership experience strongly preferred
• Track record of achieving high sales volume and profitability
• Strong leadership, coaching, and team-building skills
• Excellent communication, organizational, and decision-making abilities
• Ability to lead in a fast-paced, performance-driven environment

Compensation & Benefits

• $160,000 – $250,000++ annual earning potential (base + performance incentives)
• Full benefits package (medical, dental, vision)
• 401(k)
• Paid time off and holidays
• Long-term career growth with a stable, reputable 24 franchise dealer group

Why Join Us

• Competitive compensation at the top of the market
• Strong inventory and brand recognition with Ford
• Supportive ownership and leadership team
• Opportunity to make a significant impact and grow with the dealership

Apply confidentially today to join a dealer group committed to excellence, performance, and leadership.