HR Program Manager, Glendale CC

HR Program Manager, Glendale CC Job ID: 322482 Location: Glendale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range: $78,828.00 - $102,476.00 annually, DOE Grade: 120 Work Schedule: Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar: 12 Months Benefits Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The HR Program Manager for Employee Support Services at Glendale Community College provides strategic and operational leadership in employee relations, ensuring alignment with institutional goals and compliance requirements. This role oversees the daily operations of the Employee Support Services Department, including supervision of two classified staff, and serves as a key advisor to managers, supervisors, employees, and executives on complex HR matters. The position manages issues related to employee performance, separations, leave administration, ADA, discrimination and harassment concerns, and general HR inquiries. It is responsible for establishing and maintaining effective workflows, ensuring service quality, and preparing reports to support institutional decision‑making. With deep knowledge of HR policies, procedures, and legal requirements, the HR Program Manager offers consultative guidance to promote equitable, compliant, and proactive HR practices across the college. The role plays a vital part in fostering a supportive workplace environment and advancing organizational effectiveness. Essential Functions 25% - Develop and lead the Employee Support Services team by ensuring alignment with business goals, fostering effective team performance, and delivering high‑quality service. Plan, organize, assign, and oversee the work of the Employee Support Services team to evaluate their performance and ensure effective teamwork. 25% - Oversee high‑risk and complex cases; ensure fair, consistent, and lawful resolution processes. Leads and/or recommends staff selection, delivers training programs on employee relations topics such as harassment prevention, conflict resolution, and workplace ethics. Partner with legal counsel as needed on sensitive or escalated issues. 20% - Advise and coach senior leaders and managers on handling sensitive employee issues and fostering a positive work environment. Engage in high‑level planning and play an active role in key decision‑making processes to align with employee relations services. Ensure compliance with applicable regulations, policies, requirements, and/or standards. Adhere to labor laws, MCCCD policies, and regulatory requirements (e.g., FMLA, ADA, EEO). 15% - Manage program budgets and expenditures; monitor workplace climate; recommend to senior leadership strategies to improve morale, reduce turnover, and identify and implement solutions for root‑cause issues impacting the organization. 15% - Serve as acting HR Director in their absence, ensuring continuity of leadership, decision making, and other duties as assigned. Minimum Qualifications Bachelor's degree from a regionally accredited institution and five (5) years of work experience in human resources which includes at least two (2) years of experience in a lead or supervisory role. Note: A bachelor's degree in any discipline from a regionally accredited institution and a current human resources certification from SHRM, or a similar certifying organization, or an undergraduate or graduate certificate in a human resources discipline from a regionally accredited institution, may substitute for the bachelor's degree in a related discipline as indicated above. Desired Qualifications Master's Degree in HR related degree Three (3) years of experience working in higher education in HR Five (5) years of experience working with employee relations topics such as performance, separation, leaves, ADA, discrimination, and harassment Two (2) or more years' experience with HR investigative data collection and analysis relating to discrimination and harassment Excellent oral and written communication skills, including correct use of grammar and punctuation as demonstrated by cover letter One (1) year of relevant full‑time MCCCD experience during the previous two years. Special Working Conditions Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving. Travel to campus during the interview/selection process will be at the candidate's own expense. Will be required to travel or be assigned to all GCC locations. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to 25 lbs. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or Part‑Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load). Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. To apply, visit Job Application Page . Posting Close Date Open until filled First Review Tuesday, 04/07/26 Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972 states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. #J-18808-Ljbffr Maricopa Community College district