Manager, Vendor Integration Engineering

Job Description

Job Description

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

 

Manager, Vendor Integration Engineering THE OPPORTUNITY

Great integrations should feel seamless. Making them seamless takes great engineering, strong partnerships, and a team that knows how to solve complex problems together.

As our Manager, Vendor Integration Engineering, you’ll lead the team responsible for connecting Quantum Health with the vendors and partners that help power our healthcare experience.

This is a true player-coach role. You’ll hire, coach, and develop talented integration engineers while staying close enough to the technology to review designs, set technical standards, tackle difficult escalations, and jump in when the situation calls for it.

You’ll also own the integration portfolio from intake through go-live, balancing new client implementations, partner enhancements, and production support.

If you enjoy building strong engineering teams, solving challenging integration problems, and turning technical complexity into reliable solutions, we’d love to meet you.

WHERE YOU’LL WORK

Work remotely anywhere in the United States or hybrid from our Dublin, Ohio campus.

WHAT YOU’LL MAKE HAPPEN

• Build a great team. Hire, coach, and develop Vendor Integration Engineers while creating clear expectations, career growth, knowledge sharing, and strong technical bench strength.
• Own integration delivery. Lead vendor integrations from discovery and scoping through design, development, testing, go-live, and steady-state support.
• Set the technical bar. Establish standards for APIs, ETL, data formats, mapping, transport, error handling, security, monitoring, and documentation.
• Stay technical. Review complex SQL, stored procedures, ETL pipelines, APIs, and integration designs, and step into the technology when additional expertise is needed.
• Lead through the tough stuff. Own high-impact integration escalations, driving root-cause analysis, corrective action, and long-term stability.
• Connect technology to the business. Partner with Client Engagement, onboarding, Product, Engineering, and Data teams to translate business needs into realistic technical plans and timelines.
• Manage the portfolio. Balance team capacity across client onboardings, vendor enhancements, and production support while surfacing risks and trade-offs early.
• Keep making it better. Simplify processes, automate manual work, strengthen observability, standardize reusable integration patterns, and use AI to improve speed and quality.

YOU MIGHT BE A GREAT FIT IF...

You’re a technical leader who enjoys developing people but still likes getting close to the architecture, data, and integrations.

You bring:

• A bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.
• 2+ years leading technical teams, with experience coaching, developing, and ideally hiring engineers.
• 5+ years of hands-on experience in data integration, ETL, data engineering, or a closely related technical field.
• Strong experience with SQL, relational databases, T-SQL, stored procedures, and ETL technologies, with SQL Server and SSIS experience particularly relevant.
• Experience designing and supporting integrations using technologies such as REST APIs, SOAP, SFTP, JSON, XML, and CSV.
• Experience working directly with external vendors, partners, or clients while managing competing technical delivery commitments.
• Experience with AWS or GCP, plus familiarity with orchestration technologies such as Apache Airflow.
• Strong knowledge of data architecture, data warehousing, secure integrations, APIs, SSO, monitoring, and production support.
• Excellent communication skills with the ability to translate technical complexity for business leaders, executives, clients, and external partners.

BONUS POINTS IF...

• You’ve managed vendor performance, contracts, or SLAs.
• You have experience with data modeling or cloud-based integration architecture.
• You’ve worked in healthcare, healthcare technology, or another highly regulated environment.
• You’ve successfully used AI to accelerate technical workflows, troubleshooting, documentation, or quality.

WHAT’S IN IT FOR YOU

• Compensation: Competitive base pay, incentive plans, and employee referral bonuses.
• Coverage: Health, vision, and dental, plus life insurance, legal and identity protection, adoption assistance, EAP resources, CirrusMD services, and more.
• Retirement: 401(k) with up to a 4% employer match and full vesting from day one.
• Balance: PTO, seven paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Up to $5,250 annually in tuition reimbursement, continuing education support, paid training, and leadership development.
• Culture: A people-first environment where technology, collaboration, and innovation can make healthcare work better.

READY TO BUILD CONNECTIONS THAT MATTER?

Here’s what you can expect from our hiring process:

Application → Assessment (if needed) → Interviews → Offer → Background Check → Start Your Career!

A FEW THINGS TO KNOW

Current Associates: Already part of the Quantum Health team? Apply internally through Lever.

Diversity, Equity & Inclusion: We welcome everyone and value the different backgrounds, perspectives, and experiences people bring to our organization. We’re committed to empowering our Employee Resource Groups and are proud to be an equal opportunity employer.

Agencies: We do not accept unsolicited resumes or outreach from third parties. A signed MSA and approval from Talent Acquisition to submit candidates for a specific requisition are required for third-party submissions to be eligible for payment.

Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing basis without requiring sponsorship.

Data & Ethics: We expect every associate to act with accountability and integrity, follow Quantum Health policies and values, and protect the sensitive company and member data entrusted to us.

#LI-CH1
#LI-Remote
#LI-Hybrid

What’s in it for you:

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know:

• Internal Associates: Already a Healthcare Warrior? Apply internally through Lever
• Process: Application > Recruiter Video Interview > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation:  

Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams:  

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

 

California Employee and Job Applicant Notice of Collection of Personal Information:

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. 

Please review the notice here:

California Employee and Job Applicant Notice

 

Use of Technology Notice:

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI-assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.

 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.