Banquet Server On Call

Job Description

Job Description

Description:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)

• Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and

efficient hotel operations.

• Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.

• Maintain a friendly and warm demeanor at all times.

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.

• Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.

• Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.

• Respond to guest problems, complaints and accidents; Refer to management, if necessary.

• Be informed of all current hotel policies.

• Be familiar with fire exits, fire extinguisher locations and safety rules.

• Maintain the banquet store room in a neat and organized manner, stocked with any and all

appropriate supplies necessary for food service functions.

• Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.

• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.

• Be familiar with the organization of the hotel and know the function of each department.

• Handle items for “Lost and Found” according to the standards.

• Perform other tasks/jobs as assigned by supervisor or manager.

• Attend meetings as required by management.

In accordance with Illinois law, the compensation and benefits for this position are as follows:

Pay Range:
$9.25 – $9.25 per hour

Compensation within this range will be determined based on relevant experience, skills, and other job-related factors consistent with applicable law.

Benefits

Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:

• Paid time off, including: 
  • Paid holidays
  • Paid sick leave and/or paid leave
  • Vacation time
• Medical, dental, and vision insurance
• Life and disability insurance
• Employee Assistance Program (EAP)
• Employee discounts (e.g., hotel stays, food & beverage, and partner programs)

Paid Leave

This position is eligible for paid leave benefits in accordance with applicable state and local laws.

The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.

Scheduling Expectations

Work schedules for this position are based on business needs and may vary, including:

• Evenings, weekends, and holidays
• Shifts based on occupancy levels, events, and seasonal demand

Schedules are communicated in advance in accordance with Company policy.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Alcohol Awareness Certification (must comply with State regulations)

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations.

• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Must maintain composure and objectivity under pressure.