IT Vendor Management Specialist

Akkodis is seeking an IT Vendor Management Specialist for a full-time job with a client in Cleveland, OH (Hybrid) .

Pay Salary Range:$125k - $135k/year + benefits

(The salary may be negotiable based on experience, education, geographic location, and other factors.)

Schedule - Mon - Fri (8 am -5 pm EST, hybrid - 3 days a week in office)

Role scope: procurement + vendor management

The role combines two streams: IT vendor management (ITVM / vendor lifecycle) plus sourcing & procurement for complex technology purchases.

Responsibilities covered end-to-end lifecycle: onboarding, contract drafting/reviews, renewals, vendor scorecards, escalations and license-audit responses.

Day-to-day collaboration model is matrixed: vendor owners (business SMEs), in-dept accounting manager (AP & contracts), and an assigned legal attorney (up to 50% of their time) support the function.

The role will lead commercial/technical negotiations for large software and services deals (from tens of thousands to multi-million-dollar implementations) and co-team with vendor owners for SME knowledge during negotiations.

Candidate expected to own negotiation process for complex renewals and drive vendor maturity improvements across ITVM.

Working with Stakeholders, lead/facilitate new vendor requirements gathering, selections and evaluations for hardware, software, cloud computing and professional services.

Leads and assists with negotiating contract terms, conditions, modifications, incentives and remedies, while working with key stakeholders to ensure their requirements are met

Facilitate dispute/issue resolution and escalation

Develop and execute standard onboarding, training and off boarding processes/policies for vendors

Establish, maintain or update technology license management processes

Partner with IT Delivery Managers to assure appropriate support processes and license compliance are established prior to project initiation and production deployments

Complete vendor audits

Lead support and subscription renewal processes ensuring value and right sizing of the environment is incorporated into the renewal

Lead multiple vendor selection processes with application delivery and business process owners across a wide scope of technology including initial need analysis, identifying potential solution providers, managing request for proposal process and vendor selection

Review and monitor vendor invoices to ensure appropriateness

Work closely with colleagues in IT and business operations to understand and meet their requirements and expectations of vendor performance

Develop vendor performance scorecards and directly or through vendor owners monitor day-to-day vendor operations and performance against service-level agreements (SLAs) and key performance indicators (KPIs), examine measured results for problem determination and root cause analysis, and works with the vendors on continuous improvement

Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished

Maintain the list of preferred vendors and keep abreast of the vendor landscape to retire and replace vendors as the market or individual vendor performance changes

Facilitates the design, implementation, and management of process improvements to deliver increase in operational efficiency in all contractor processes

Focusing on continuously improving sourcing processes that align with business needs to ensure the best possible performance and outcomes for our internal customers

Maintain or update technology contract library

If you are interested in this IT Vendor Management Specialist job in Cleveland, OH , then please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact Vishal Sharma at ***email_hidden***

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance