Service Technician - Orem

Job Description

Job Description

ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah

and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate

the ICO Values. We are P³ ‐The Most Positive People on the Planet!

Not to brag or anything but, our Service Technicians are described on review sites as polite, friendly,

professional and exceptional. Does that describe you too? If so, come join our unbeatable maintenance

team and become one of our Community Super Heroes! While working in a positive, exciting

environment, you will strive to provide clean, beautiful surroundings and efficient, problem-free

equipment for our tenants. Our Service Technicians can fix it all ‐ fast and furious! If you have the

technical skills and a desire to save the day, apply today!

General Summary of Associate Responsibility:

• To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.

Preferred Education and Experience:

• A high school diploma or equivalent and professional knowledge of business discipline are required.

• HVAC/R certification (HVAC & Refrigeration) preferred

• Must be available for emergency calls on nights and weekends when needed.

• Ability to follow detailed oral/written instructions.

• Deliver SUPERIOR customer service.

• Ability to track and inventory material and parts

Responsibilities:

Residential Standards

• To provide assistance by performing general maintenance duties in common areas

• Handle “on call" duties whenever needed.

• Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards.

• Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals.

• Participate in preventive maintenance programs and ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset.

• Keep the grounds and common areas clean at all times

• Other duties as assigned.

Community Inspections and Quality Assurance Review

• Assist and report on inspections and quality assurance review results

ICO Companies offers a competitive compensation package including monthly and quarterly bonuses,

health, vision, dental and life insurance and discounted rent program.