Service Technician (Draper)

Job Description

Job Description

Service Technician

The Service Technician is responsible for performing vehicle repairs and maintenance in accordance with dealer and factory standards. This role requires attention to detail, a commitment to quality, and a dedication to getting the job done right the first time. While not directly interacting with customers, the Technician plays a key role in supporting sales by identifying additional service opportunities and communicating them to the service team. A strong focus on fostering a positive, service-driven environment is essential, ensuring that every action contributes to both customer satisfaction and dealership success.

Key Responsibilities:

• Retrieve repair orders from the Service Writers and bring them to the technician bay.
• Diagnose vehicle malfunctions and inform the parts department of required components; save and tag parts as needed for warranty claims or customer requests.
• Perform repairs efficiently and accurately, in compliance with dealership and factory standards.
• Inspect vehicles to identify any additional safety or service needs.
• Immediately notify the service writer of any additional required work, unnecessary repairs, or potential delays in completion of the work order.
• Accurately document all work performed.
• Road-test vehicles upon completion of repairs (as needed).
• Ensure that customers’ units are kept clean and protected from cosmetic damage.
• Attend factory-sponsored training classes and be familiar with factory technical bulletins.
• Keep the shop area neat and clean and be able to account for all dealership- owned tools.
• Understand and follow federal, state and local regulations, including proper disposal of hazardous materials.
• Perform other duties as assigned by the Service Manager.

Qualifications:

• Passion for powersports and extensive knowledge of repairs to various powersports brands such as Polaris, Indian, Can-Am, Yamaha, CF Moto, and Kawasaki.
• Self-motivated with the ability to work independently and collaboratively in a team environment.
• Experience with Lightspeed or similar point-of-sale software, or the ability to learn new systems quickly.
• Must supply and maintain your own tools.
• Physical fitness and the ability to lift a minimum of 50 lbs
• Able to bend, lift and twist if needed

Requirements:

• Supply and maintain your own tools.
• Current valid driver’s license.
• Clean driving record, no blemishes.
• Experience driving both manual and automatic vehicles. 

Job Details:

• Job Type: Full-time
• Compensation: Depends On Experience
• Work Location: Onsite
• Remote Work: Not available