Director of Warehouse Operations

Warehouse Director (3PL) Our client, a growing third-party logistics (3PL) provider in the Dallas/Fort Worth area , is hiring a hands-on Warehouse Director to lead day-to-day warehouse operations in a multi-customer environment. This leader will drive safety, service, and operational performance while building strong relationships with customers and internal teams. Warehouse Director Responsibilities: Lead daily warehouse operations across shipping/receiving, dock activity, inventory flow, and storage utilization. Supervise and develop warehouse leaders and hourly associates; ensure staffing plans support customer demand. Partner with customers to ensure service expectations are met and issues are resolved quickly and professionally. Oversee Warehouse Management System (WMS) execution, process compliance, and accurate inventory transactions. Build, maintain, and enforce SOPs and standard work; conduct audits and implement improvements. Manage performance to KPIs (productivity, accuracy, on-time shipment, quality) and drive corrective action using data and root-cause analysis. Coordinate with internal stakeholders to support operational changes, onboarding of new accounts, and growth initiatives. Assist with vendor/partner coordination to support flexible staffing and service requirements. Warehouse Director Qualifications: 5+ years of progressive warehouse leadership experience with direct people management. 3PL experience strongly preferred (multi-customer warehousing with service-level commitments). Strong working knowledge of WMS-driven warehouse operations and inventory control practices. Proven ability to manage in a fast-paced environment and lead teams through shifting priorities. Strong communication skills with the ability to work effectively with customers and internal teams. Comfortable using operational metrics to drive performance and continuous improvement. Preferred (Nice to Have) Experience supporting customer onboarding, start-ups, or site expansions. Lean / continuous improvement training or practical application. Experience in regulated or compliance-driven warehouse environments Location / Schedule On-site role in the Dallas/Fort Worth area . Features and Benefits: Medical Benefits – Employer pays large portion Voluntary Dental Benefits 401K Vacation – 10 days/year on an accrual basis Sick days – accrued at a rate of ½ day per month/year Standard Holiday pay STD, LTD, and Death Benefit provided by the employer Strong growth opportunities and growth paths with the company #J-18808-Ljbffr