Order Management Coordinator

Position : Order Management Coordinator

Location : Franklin Lakes, NJ

Duration : 12 Months

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Level of Experience : Entry Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job Description:

• This position interfaces with regional planners for delivery creation when needed, allocation requests and modification on sales orders.
• In addition to handling regional planner’s request, it will support export specialist team with KPI’s and backup desk, it will interact with main GLPs and proactively identify improvement opportunities.

Responsibilities:

• Each responsibility is a grouping of tasks/duties.
• Do not create a list of individual tasks. Generally, each position has 4 to 6 responsibilities.
• See the Guidance Document for examples of responsibilities.
• Accurately process all planners’ orders (run deliveries, actinal text,
• Reports: Run KPI reports in SAP
• Track missing data or confirm on board shipments
• Do Analysis
• Support regional planners with allocation requests, modification on sales orders, and delivery creation (transitional work process)
• Plans, coordinates, and optimizes deliveries in TMS/SAP/JDE
• Troubleshoot EDI transactions
• Resolve discrepancies, mitigate risks and implement process improvements
• Provides information to regions regarding order status, product availability, product information
• Supports client transactional claim process with 3rd party claim company to increase global visibility and increase claim recovery

Knowledge

• Experience in Supply Chain Operations, Transportation, 2 + years International Business

Skills

• Attention to detail.
• Demonstrates ability to work independently.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Adept at setting priorities, meeting deadlines, and managing multiple tasks.
• Work efficiently with multiple computer systems and various groups of people.
• Proficient in Excel, Access, Word and Power Point