Assistant District Manager

Assistant District Manager

Job Category: Club Operations

Full-Time

On-site

Sacramento District 5995 Birdcage Centre Lane Citrus Heights, CA 95610, USA

Pay or shift range: $87,440 USD to $93,900 USD Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job-related criteria, irrespective of background.

Job Description

Why Chuze?

At Chuze Fitness, we're reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We're seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you're ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Responsibilities include but are not limited to the following:

• Maintain knowledge found in Chuze training, identify training needs within the teams, and ensure the district is compliant with current policies
• Foster a culture of continuous growth by conducting on-the-spot feedback, drafting and delivering coaching documents and performance reviews
• Assist in assembling discussion points and activities for district, region, and company-wide meetings and outings
• Ensure each club meets all operations KPOs and standards in customer service, culture, and cleanliness through monthly evaluations and consistent and open communication
• Recruit, onboard, and train new managers and proactively elevate recruiting efforts within the district, maintaining oversight of staff levels, hiring needs, and turnover
• Act as a bridge between club management and Home Office by partnering with GMs to address escalated personnel concerns, proactively providing solutions, and partnering with the RDO and HR for guidance in any actions taken as needed
• Effectively determine the proper course of action in member concerns escalated from clubs
• Conduct regular club visits to establish strong working relationships with teams, evaluate the club experience, and identify barriers to operational excellence
• Manage inventory processes by overseeing timely completion and proactively mitigating shrink
• Establish productive cross-functional collaboration and facilitate consistent communication between club management and Home Office departments
• Approve schedules for the district and train club leadership to adhere to labor budgets and expectations, assisting the GMs in securing a balanced schedule
• Proactively lead clubs in the absence of the GM, completing all GM duties and responsibilities
• Maintain knowledge and understanding of processes and protocols for handling safety emergencies or incidents within the district

Perks & Benefits Include:

• Free Chuze Fitness membership + 1 Free membership for a family member or friend
• 401k
• Medical, Dental, Vision, and other supplemental insurances (with large employer contribution)
• Flex PTO
• Professional training and growth opportunities
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Personal device stipend
• Team building events and annual parties

Physical requirements:

• Able to read, write, and speak clearly in English
• Touring the club: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Repetitive phone work
• Typing and computer operations
• Ability to lift at least 50lbs

Due to the nature of this role, the selected candidate must be able to pass a criminal background check and motor vehicle record check.

Qualifications

Experience:

Capacity to multi-task and handle shifting priorities with attention to detail Ability to provide a positive attitude and calm under pressure Team-based mindset with the capacity to receive and deliver constructive feedback Effective problem-solving, critical thinking, and communication skills Organized, accountable, and able to set, prioritize, and reach goals in a fast-paced environment Ability to maintain appropriate confidentiality and build trust from others Valid driver's license with regular ability to visit clubs across the assigned district (subject to ADA accommodation) Budget management, strategic planning, and crisis management

3 years: Customer Service experience

1-3 years: Experience managing a large or multi-unit team with the ability to recruit, lead, and motivate High School graduate or equivalent education

Preferred: Sports or fitness background Bachelor's degree or currently continuing education

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.