Unit Secretary/PCT - Emergency Center

Patient Care Tech/Unit Secretary

Functioning within the Health Systems mission, vision, values, policies and procedures, the PCT/Unit Secretary functions as a partner to the Registered Nurse with the goal of providing quality patient care. In addition to patient care, the PCT/Unit Secretary transcribes physician orders and performs a variety of clerical tasks as needed.

Education: High School diploma or equivalent (e.g. GED) is required. Additional education in medical terminology and/or clerical skills is preferred.

Must successfully complete LMHS Sec/PCT orientation program and demonstrate competency on all skills.

Licensure/Certification: Current BLS required or obtained within three (3) months of hire. Must prove successful completion of an approved nurse aide training and competency program; OR Have an active EMT basic, Intermediate or Paramedic license, OR Must be actively registered as an STNA in the State of Ohio; OR As an RN student, have completed 2nd quarter or 1st semester clinicals in a Nursing Associates Degree or diploma program or be a 2nd year student in a B.S.N program; OR As an LPN student, have completed 2nd quarter or 1st semester clinicals in a Licensed Practical Nurse Training Program.

Experience: Previous experience as a Patient Care Tech or Unit Secretary is preferred. Previous experience as a registration interviewer, medical or ward secretary is preferred. Experience in transcribing verbal orders preferred.

Skills: Must have excellent customer service skills, including the ability to exhibit patience and tact with all constituents including physicians, patients and associates. Must demonstrate flexibility with work schedule changes, be cooperative and collaborative, and have the documented ability to work with speed and proficiency while under stress. Must have basic computer skills and EMR (electronic medical records) experience. Must be able to print and write legibly and accurately. Possess the ability to calculate simple mathematics and follow instructions. Must be able to type and must show an aptitude for clerical work. Good communication skills are necessary.