Audit Coordinator II
VirtualVocations
Working remotely, the full-time Audit Coordinator II will manage inbound escalations, monitor communications, and assist with provider interactions to support the audit process. Key responsibilities Take escalation inbound calls from the Tier 1 Team and log each call for resolution Monitor and respond to email correspondence and escalate issues to management as needed Access payer systems to research refund questions and assist providers with portal usage Required qualifications 3-6 years of high-volume customer service or call center experience Previous medical claims or claim payment experience High school diploma or equivalent Prior healthcare experience is a plus
Vacancy posted 11 days ago
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