Manager, Integration Services

Clinisys’ AI Philosophy:

Building an AI first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier, safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. Every team member must help drive an AI first sense of purpose and urgency.

Role Summary

The Manager, Integrations leads a team of integration professionals responsible for delivering application interfaces and interoperability solutions across the Clinisys portfolio.

This role provides people leadership, technical oversight, and operational management for customer integration projects.

Key Responsibilities

• Lead and develop a team of integration professionals.

• Oversee the delivery of interface and interoperability projects across customer environments.

• Establish and maintain integration standards, methodologies, and best practices.

• Provide guidance on interface design, implementation, testing, deployment, and support.

• Communicate project status, risks, and recommendations to customer and executive stakeholders.

• Serve as the senior escalation point for complex integration challenges.

• Drive consistency, quality, and efficiency across integration delivery activities.

• Partner with project teams, customers, and leadership to ensure successful project outcomes.

• Contribute to resource planning, forecasting, and operational performance management.

• Promote adoption of standard Clinisys integration capabilities and supported solutions.

Required Experience

• Proven experience managing technical, implementation, or professional services teams, including performance management, coaching, and employee development.

• Strong application integration experience, including HL7, APIs, web services, JSON, and XML.

• Experience with integration platforms such as Mirth, Rhapsody, Corepoint, or similar technologies.

• Experience delivering customer-facing software implementation or interoperability projects.

• Ability to engage confidently with technical teams, project stakeholders, and senior leadership.

• Bachelor's degree in Computer Science, Information Systems, Healthcare IT, Engineering, or a related field.

Preferred Experience

• Healthcare, laboratory, or public health industry experience.

• Experience with Laboratory Information Systems (LIS) or healthcare interoperability solutions.

• Experience with Clinisys products.

• Experience managing resource planning, delivery metrics, and services operations.

• HL7 certification.

• Experience applying automation or AI-enabled solutions to improve delivery efficiency and scalability.

Supervisory Responsibilities

7-10 direct reports.

Benefits

Our benefits are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The starting pay range for a candidate selected for this position is generally within the range of $115,000 to $145,000 for annual base salary. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Physical Requirements

• Work is performed remotely or in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine

• 25%-50% travel may be required

• Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours

• Exposure to hazardous materials or various weather conditions

• Travel to client sites that can pose risk associated with healthcare organization

• May be required to follow customer location health and safety requirements

Clinisys’ Commitment to Equal Opportunity:

Clinisys Information systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance:

This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.

Onboarding:

As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment (Raleigh, NC / Tucson, AZ / Carmel, IN). This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

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