Senior Communications Strategist, Global Customer & Strategic Communications

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 5–7 years of experience in communications, public relations, content strategy, or integrated marketing, in an agency or in-house setting
• Hands-on experience supporting or managing integrated, multi-channel campaigns — ideally thought leadership programs — through launch and beyond
• Strong project management instincts: comfortable coordinating multiple workstreams, stakeholders, and deadlines with disciplined follow-through
• Excellent writing and editorial judgment, with the ability to produce executive-ready content on complex business, finance, or risk topics; familiarity with financial services or other complex B2B environments is preferred
• Exposure to research-driven content (surveys, indices, or data-led reports) and to working with data, design, and digital teams to bring it to life
• Strong collaboration and stakeholder coordination skills, including preparing materials for senior executives and managing feedback loops with care
• Fluency with modern content and distribution channels and with using AI tools to work smarter across research, drafting, and production
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

• Undergraduate degree in communications, journalism, marketing, business, or a related discipline

Responsibilities

Power the editorial engine—driving content pipelines, cross-functional execution, executive-ready storytelling, and performance insights.

• Manage day-to-day operations of enterprise communications campaigns, including the content calendar, editorial pipeline, and activation roadmap across the website, case studies, executive content, events, and social channels
• Execute integrated campaign moments — anchor content, derivative formats, and coordinated distribution — that build audience and authority over time rather than as one-off launches
• Support the development of research-based content products (reports, surveys, and sector case studies), managing workstreams, timelines, and production from concept through publication
• Draft executive thought leadership — bylines, LinkedIn content, and supporting materials — that connects senior leaders' voices to the platform's core themes
• Coordinate campaign execution across Brand, Marketing, Events, Digital, and business-unit partners, keeping deliverables, reviews, and timelines on track
• Translate complex risk, finance, and economic subject matter into clear, compelling narratives for C-suite and senior decision-maker audiences
• Track and report campaign performance and audience engagement, using data to inform content decisions and demonstrate impact
• Support the team's broader remit, including enterprise strategic narratives, corporate announcement communications, and reputation-related initiatives as priorities require

About the Team

The Senior External Communications Strategist will sit within the Reputation Communications team, part of Global Corporate Affairs and Moody's Shared Services — the branch of Moody's responsible for providing professional services that support the success of our global Moody's Ratings and Moody's Analytics businesses. Reputation Communications safeguards the enterprise narrative across the audiences that shape Moody's reputation — customers, investors, regulators, employees, and the executives who speak on the company's behalf — and leads the company's response in its most consequential moments. The Global Customer and Strategic Communications group within it owns enterprise strategic narratives, thought leadership, partnership and corporate announcement communications, and crisis readiness. By joining this team, you will contribute to high-visibility work that shapes how one of the world's most trusted financial institutions connects with its stakeholders globally, including through the innovative and responsible use of AI-powered tools to sharpen content and accelerate impact.

For US-based roles only: the anticipated hiring base salary range for this position is $86,000.00 - $124,700.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email View email address on us.fitly.work . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement . Click here for more information on your EEO rights under the law . Click here to view our Pay Transparency Nondiscrimination statement .

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.