Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator (Mornings)

Pay Rate: $19/hr (Paid Weekly)
Work Location:
2800 Marcus Ave, New York, NY
Allmed Benefits: Vision, Dental, Health Insurance and 401(k)
Contract: 09/14/2026 to 12/31/2026

Schedule: Day Shift — Must be available to work between 7:15 AM and 5:00 PM
Dress Code: Navy blue polo with blue or black pants

Position Overview

We are seeking a reliable, compassionate, and team-oriented Associate Patient Care Coordinator to support providers and patients in a busy healthcare environment. This position plays an important role in supporting daily patient care operations, coordinating appointments, handling patient requests, and assisting providers with administrative and billing-related needs.

The ideal candidate is a dependable and hardworking professional who is eager to learn, develop new skills, and grow within a healthcare setting. The successful candidate will work alongside 3 Associate Patient Care Coordinators and 3 Medical Assistants who are committed to providing excellent customer service and quality patient care.

Key Responsibilities

• Assist patients with check-in and check-out processes.
• Answer and manage incoming and outgoing telephone calls professionally.
• Schedule, reschedule, and cancel patient appointments.
• Verify patient insurance eligibility and coverage information.
• Collect patient copays, balances, and other applicable payments.
• Relay messages and information accurately between patients and healthcare providers.
• Assist providers with daily patient volume and administrative requests.
• Support patient care coordination and respond to patient questions and requests.
• Scan, fax, email, and organize patient and office documentation.
• Maintain accurate patient information and records.
• Assist with billing-related requests and administrative processes.
• Perform general clerical and office duties as needed.
• Maintain patient confidentiality and follow applicable healthcare policies and procedures.
• Provide professional, courteous, and compassionate customer service.
• Work collaboratively with Medical Assistants, Patient Care Coordinators, providers, and other members of the healthcare team.

Required Qualifications

• Strong customer service and communication skills.
• Reliable, trustworthy, and hardworking.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks in a busy healthcare environment.
• Comfortable communicating with patients, providers, and coworkers.
• Ability to work effectively as part of a team.
• Eagerness to learn and develop within the healthcare field.
• Must be able to work within the required 7:15 AM–5:00 PM scheduling window.

Preferred Qualifications

• Previous medical office experience .
• Experience working in Hematology/Oncology .
• Experience with patient scheduling, insurance verification, check-in/check-out, or medical office administration.
• Experience handling copays, balances, billing inquiries, and patient communications.

No professional license or certification is required.