Software and Applications System Administrator

Software and Applications System Administrator

Software and Applications System Administrator

Range USA is the nation's largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position title - Software and Applications System Administrator

Reports to - IT Infrastructure Manager

Classification - Full-Time / Exempt / Salaried / On-Site

The Software and Applications System Administrator owns the software and application environment across Range USA's 50+ location operation. This role manages the full lifecycle of enterprise software and endpoint configuration — from deployment and licensing through compliance and decommission — and serves as the primary escalation point for software and application issues across the company. It is a hands-on, self-directed role that requires strong technical ownership, rigorous documentation habits, and the ability to operate effectively across a distributed retail environment with minimal supervision.

Core values alignment:

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Administers and maintains the Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, OneDrive, license assignment, and governance configuration
• Owns endpoint configuration and software deployment across Windows and iOS devices company-wide via MDM platforms, including device compliance policies, configuration profiles, patch management, and update rings
• Manages the enterprise software license inventory — procurement, renewals, utilization tracking, and compliance
• Administers user provisioning and deprovisioning across platforms, including role-based access control, SSO, and MFA via Entra ID
• Experience with Chrome Browser Cloud Management or similar browser fleet management
• Leads new store technology setup and configuration; requires on-site travel for new store openings (approximately 3 per year, 4 days on-site per opening)
• Develops and maintains PowerShell scripts and automated workflows to reduce manual administrative overhead
• Resolves help desk escalations related to software, application access, and device configuration
• Owns resolution of complex software and application issues, including root cause analysis and documentation of findings
• Evaluates and recommends software solutions that improve productivity or reduce cost, and leads testing and implementation
• Maintains accurate system documentation and SOPs — this role generates significant institutional knowledge that must be captured and maintained
• Trains staff on new software through in-person sessions, written documentation, and recorded walkthroughs
• Communicates system changes and updates to the IT Infrastructure Manager

Desired skills & experience

• 2+ years of hands-on experience in systems administration, software administration, or IT operations
• Proficiency in Microsoft 365 tenant administration
• Active Directory / Entra ID administration, including user lifecycle, RBAC, SSO, and MFA
• PowerShell scripting proficiency
• Experience deploying and managing software at enterprise scale
• Excellent customer service skills and personable and professional demeanor
• Strong time management, organization, attention to detail, and multi-tasking skills
• Strong Windows 10/11 troubleshooting skills
• Familiarity with ITSM platforms
• Ability to work independently or as part of a team, manage competing priorities, and follow through without close supervision
• Strong documentation habits
• Strong written and verbal communication skills

Preferred:

• Microsoft certifications (MD-102, MS-102, AZ-104, or equivalent)
• Experience with SCCM / Microsoft Endpoint Configuration Manager alongside Intune
• Experience with endpoint security tooling including EDR and DLP solutions

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training