Accounts Receivable Supervisor

A/R Supervisor

Westchester Jewish Community Services (WJCS), a non-profit organization, was founded in 1943 and has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state-of-the-art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.

The A/R Supervisor is responsible for planning and implementing the daily, weekly, and monthly activity related to the overall billing process. This function includes billing, reviewing, and collections for the agency. The A/R Supervisor is expected to take a hands-on, active role in ensuring that all tasks are completed accurately and on time.

The salary range for this full-time position is $66,000-$76,000.

Responsibilities

As a valued member of our team, your responsibilities will include (but are not limited to):

• Supervising billing, editing, transmitting, and verifying all claims.
• Identifying variances in financial reporting and proposing corrective actions.
• Overseeing and performing all necessary support functions to meet departmental delinquency and past due collection goals, involving analysis, research, and follow-up activities.
• Overseeing rate update projects, enter new carrier rates into the billing system.
• Supervising the creation or modification of billing rate set-ups for new or established programs
• Investigating non-payment accounts and collaborating with clients to resolve outstanding balances.
• Facilitating seamless coordination of billing activities by supervising and communicating effectively with other Finance team members.
• Liaising with external agencies such as Department of Social Services, Computer Science, Management Systems, and administration to resolve outstanding balances.
• Proactively identifying and alerting manager/administration of problem accounts to prevent loss of revenue.
• Maintaining accurate required records and files to support the billing and collection process.
• Developing and presenting reports related to the Receivables.
• Advising manager of any major issues or changes.
• Ensuring accuracy and timeliness in journal entries and account reconciliation.
• Additional responsibilities as assigned.

Requirements

We are seeking candidates who possess the following:

• Associates degree, or High School diploma and 5 years of professional experience in billing and collections, particularly in the Medicaid billing/receivable field.
• Proficiency in billing software as well as computer applications such as Microsoft Word and Excel.
• Comprehensive knowledge of Medicaid, Commercial and Managed Care billing and collections processes.
• Excellent verbal and written communication skills.
• Ability to provide effective training to team members.
• Capacity to work for extended periods of time while seated.

WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER

In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:

• Generous paid time off
• Comprehensive Health Benefits, Flexible Spending Account (FSA) and a generous Healthcare Reimbursement Arrangement (HRA)
• Disability and life insurance
• 403(b) Plan and Agency-Paid Pension Plan
• On-Going Professional Training and Development
• Employee Assistance Program
• Staff appreciation events and employee mental health & wellness initiatives
• Tuition, day-care, and personal emergency reimbursements