Territory Manager

Job Description

Job Description

About Us

VayKLife is a nationwide guest engagement platform focused on enhancing vacation experiences through modern, convenient solutions. We help vacationers have a great experience by making it easy for them to add vacation gear, amenities, and local experiences to their stays. VayKLife handles all delivery, logistics, and support operations, ensuring a seamless process for both guests and property managers. Supporting over 150,000 properties and over one million travelers across the U.S., VayKLife is a trusted partner for boosting reservations and creating memorable guest experiences.

We’re looking for a highly organized, people-focused leader to manage daily operations within a growing territory. If you enjoy leading teams, solving problems, and keeping a fast-paced environment running smoothly, this role gives you the opportunity to own an entire operation and make a measurable impact every day.

About the Role

As the Territory Manager, you will oversee all field logistics, including delivery, pickup, warehouse flow, staffing, and safety. You’ll lead a seasonal workforce, manage inventory and equipment, and ensure guests receive a reliable and seamless experience. This is a high-visibility position with room to grow for someone who takes ownership, communicates well, and thrives in hands-on leadership.

Key Responsibilities

• Lead daily delivery and pickup operations to ensure accuracy, timeliness, and exceptional service

• Hire, train, and manage a seasonal staff with a focus on coaching, accountability, and team culture

• Maintain inventory levels, gear readiness, and a clean, organized warehouse

• Ensure all company vehicles are safe, compliant, and properly maintained

• Use routing and scheduling software to manage workflow and productivity

• Own the territory’s operational budget and track performance goals

• Maintain all safety protocols and ensure full team compliance

• Train staff on policies, procedures, systems, and service expectations

• Oversee the purchasing of gear, tools, and equipment as needed

Qualifications & Skills

• 2 to 5 years of experience in logistics, warehouse management, or process efficiency, or an equivalent background

• Experience in logistics, warehouse operations, or field management

• Strong organizational and communication skills

• Ability to learn and manage cloud-based systems

• Basic mechanical comfort (hitching trailers, simple gear checks)

• Strong driving record

• Weekend availability

• Bachelor's degree in Business Administration, Hospitality Management, or equivalent leadership experience

Tools & Systems Used

• Microsoft Office / Google Workspace (G-Suite)
• Various cloud-based and proprietary applications for warehouse, inventory, and delivery management
• Candidates are not expected to have prior experience with our specific systems, but must demonstrate the ability to learn and manage similar platforms

VayKlife is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected status under applicable laws.