Agile Program Manager & Scrum Master

OverviewMust be Primarily an Agile Program Manager with additional qualification as a Certified Scrum Master (CSM). Not looking for pure Scrum Masters or Agile Coaches.We are looking for an Agile Technical Program Manager with Scrum Master experience in SaaS and/or Platform Engineering space. This is a fully remote role and the candidate must be currently living in California or Chicago, IL.ResponsibilitiesOrchestrate the planning and execution of infrastructure programs across Platform Engineering.Ensure cross-team coordination for dependencies, timelines, and deliverables across infrastructure engineering teams.Proactively identify and resolve risks, blockers, and communication gaps; surface critical issues and drive alignment with engineering, TPMs, and PMs.Provide clear and consistent program status updates to partnering TPMs, PMs, and engineering leadership, focusing on delivery predictability, risks, and key milestones.Enable value flow visibility using delivery metrics (e.g., carryover, WIP, forecast accuracy); partner with engineering to drive continuous improvement.Facilitate or support agile ceremonies including backlog refinement, sprint planning, retrospectives, and quarterly planning to improve delivery health and scope alignment.Maintain strong working relationships with engineering leads, TPMs, and operational partners to ensure consistent delivery and platform health.Qualifications5+ years of experience in Agile Program Management along with experience as Scrum Master in Cloud Infrastructure, Platform Engineering, or Infrastructure Automation environments.Proven experience managing complex technical programs involving multiple teams and stakeholders in a SaaS or platform context.Technical expertise with cloud platforms (e.g., AWS, Kubernetes), infrastructure automation (e.g., Terraform), and CI/CD processes.Experience leading programs involving scalability, performance tuning, infrastructure modernization, or cloud expansion.Strong cross-functional communication, risk escalation, and delivery alignment in agile environments.Experience with tools such as Jira, Confluence, delivery dashboards, and metrics-driven visibility.Delivery of high-priority infrastructure programs on schedule with clear stakeholder alignment.Improved predictability and reduced risk across platform infrastructure execution.Increased visibility into value flow, enabling better planning, prioritization, and team alignment.EducationBachelor's degree required.Nice to haveExperience with cloud region expansion, observability, autoscaling, or network failover automation.Ability to analyze and interpret delivery metrics to guide teams toward more predictable and mature execution.Contract detailsContract duration: 10+ months with potential for longer-term extensionsPay rate: $58/hr on W2Location: Remote; must be located in California or Chicago, ILVisa restrictions: Client is not open to C2C, H1B, TN Visa, 1099, F1 – CPT & OPT at this timeContact: Email resume to View email address on click.appcast.io statements and benefits may apply per client requirements.J-18808-Ljbffr