Inside Sales Representative - Outbound

Job Description

Job Description

Love talking to people? A little competitive? Motivated by seeing your name at the top of the board?

If you're confident, outgoing, goal-driven, and know how to turn a great conversation into an opportunity, this might be the role for you.

This is an in-person position based in Vero Beach, FL . The schedule is Monday through Friday, 8:30 AM – 5:00 PM. 

We are seeking a driven Inside Sales Associate (ISA) to join The Reynolds Team at Compass in an outbound-focused sales role. You'll create new business through high-volume prospecting—including expired listings, FSBOs, circle prospecting, and database re-engagement—while also nurturing inbound and existing leads.

Your job is to start conversations, build rapport, uncover motivation, navigate objections, and turn qualified buyer and seller opportunities into appointments for our sales team. We're looking for someone who is outgoing, persuasive, goal-oriented, and energized by seeing their efforts turn into results. Resilient and persistent, treating every 'not now' as an opening instead of a closed door 

The Inside Sales Associate reports to the Inside Sales Manager and works closely with our real estate agents to create a seamless experience from initial conversation through agent handoff.

Compensation & Benefits

• Competitive base salary plus performance-based bonus opportunities

• Health benefits available

• Paid time off

• Ongoing sales training, coaching, and role-play

• Access to established lead sources, prospecting tools, CRM technology, and an existing consumer database

• Opportunity for professional growth within a high-performing real estate organization

Compensation:

$35,000 - $45,000 base + bonus - $100,000 opportunity

Responsibilities:

• Conduct high-volume outbound prospecting via phone call, including expired listings, FSBOs, circle prospecting, database re-engagement, and other targeted lead sources

• Engage and nurture inbound and existing leads through consistent phone, text, email, and video follow-up

• Resilient and persistent, viewing "not now" as the beginning of a conversation rather than the end 

• Build rapport, uncover motivation and needs, navigate objections, and identify qualified buyer and seller opportunities

• Set quality appointments for the sales team and provide clear, professional handoffs with relevant client information

• Maintain accurate lead information, notes, follow-up plans, and pipeline activity within the CRM

• Consistently meet established performance goals for prospecting activity, conversations, appointments set, and appointments met

• Participate in ongoing coaching, role play, script practice, and skill development to continuously strengthen sales and conversion skills

• Collaborate closely with the Inside Sales Manager and sales agents to improve appointment quality, conversion, follow-up, and the overall client experience

Qualifications:

• 1–3 years of sales, prospecting, or phone-based experience preferred; real estate experience is a plus

• Strong phone presence with the confidence and stamina to handle high-volume outbound conversations

• Outgoing and persuasive with the ability to quickly build rapport and navigate objections

• Competitive, goal-oriented, and motivated by measurable results

• Resilient, self-motivated, and able to maintain consistency in a high-volume sales environment

• Strong organizational and time-management skills with a high level of personal accountability

• Experience with CRM systems, auto dialers, and sales technology preferred

• Coachable, receptive to feedback, and committed to ongoing role play and skill development

About Company

The Reynolds Team is partnered with Compass, which is the #1 Independent Real Estate Brokerage in sales volume nationwide. Our team is tech-forward, supporting our agents and staff to serve clients! Proudly serving home buyers and sellers in Vero Beach, Sebastian, and Hutchinson Island since 2006!

Our Team can be defined as having SYNERGY — meaning “together with” or “united.” When synergistic parts work together, they accomplish more than they could alone. Our team is designed to allow our sales associates to do what they do best: “work with/service their clients,” and lots of them.