Training & Enablement Specialist (LoanIQ) - NC, TX, VA

Business Execution Consultant 4 / Training & Enablement Specialist (LoanIQ)

Client: Financial Services

Location: Charlotte, NC/ Roanoke, VA / Irving (Las Colinas), TX – Hybrid

Contract Length: 18 months (likely no extension)

Pay Rate: $60 - $65

Top Requirements:

1. 5+ years of LoanIQ experience with strong knowledge of lending operations workflows
2. Proven experience delivering system training and developing training materials
3. Strong communication and facilitation skills with ability to explain complex processes clearly

Plusses:

1. Experience supporting AFS to LoanIQ conversion or similar system migrations
2. Background in lending operations (servicing, booking, payments, loan maintenance)
3. Experience working with UAT or test environments
4. Strong proficiency in PowerPoint, Excel, Word, and SharePoint
5. Experience designing role-based learning and hands-on lab environments

Job Summary:

In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.

Day-to-Day Responsibilities:

• Design and deliver instructor-led training sessions for LoanIQ within Lending Operations
• Develop and maintain training materials including presentations, job aids, and knowledge checks
• Create role-based training content and real-world lab scenarios aligned to business processes
• Configure training and test environments to support hands-on learning experiences
• Facilitate practice labs and reinforce learning through scenario-based exercises
• Walk users through LoanIQ system functionality, screens, and workflows
• Partner with business and operations teams to support procedure development and validation
• Ensure training content aligns with current processes, enhancements, and conversion requirements
• Support system adoption and readiness for AFS to LoanIQ conversion
• Adjust training approaches based on audience needs and feedback
• Manage multiple priorities in a fast-paced environment while maintaining accuracy
• Collaborate with cross-functional teams to ensure effective training delivery