Senior Technical Writer (General Business Audience) [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Writer (General Business Audience) based in the United States.

This is a high-impact writing role focused on translating complex fintech and software concepts into clear, engaging, and user-friendly documentation for business audiences. The position sits at the intersection of product, engineering, and customer experience, ensuring that technical capabilities are communicated in a way that supports successful product adoption. You will play a key role in shaping how users understand and interact with sophisticated digital solutions. Working closely with cross-functional teams, you will develop structured, narrative-driven content that simplifies complexity without losing accuracy. This role is ideal for a writer who enjoys working in fast-paced agile environments and collaborating with distributed technical teams. It offers the opportunity to directly influence user experience through clear, impactful storytelling and documentation.

Accountabilities:

• Develop and maintain high-quality user guides, how-tos, and technical documentation tailored to general business and non-technical audiences.
• Collaborate closely with engineering, product management, and integration teams to translate complex technical concepts into clear, structured content.
• Create user-centric documentation that supports product adoption and enhances the overall user experience.
• Ensure consistency, clarity, and accuracy across all written materials, following established style guides and documentation standards.
• Keep pace with product development cycles in an Agile environment, delivering documentation aligned with releases and updates.
• Structure information logically, ensuring content is easy to navigate, understand, and apply in real-world use cases.
• Participate in cross-functional discussions to gather technical details and transform them into accessible narratives.
• Maintain and improve existing documentation while identifying gaps and opportunities for content enhancement.

Requirements

• Bachelor’s degree in English, Technical Communications, Computer Science, or a related field.
• 3+ years of experience in technical writing within a software or Agile product development environment.
• Proven ability to write clear, accessible, and user-focused documentation for business or technical audiences.
• Strong understanding of technical concepts with the ability to simplify and communicate them effectively to non-technical users.
• Experience working with Markdown, HTML, Swagger, or similar markup/documentation tools.
• Familiarity with programming languages such as Java, Python, Go, or TypeScript, and working knowledge of OpenAPI.
• Ability to manage multiple projects simultaneously while maintaining high-quality output under tight deadlines.
• Strong analytical skills with the ability to structure information hierarchically and logically.
• Excellent written communication skills with strong attention to detail and consistency.
• Experience collaborating with cross-functional and distributed teams across different time zones.
• A portfolio demonstrating technical writing work is required.

Benefits

• Competitive compensation aligned with experience and market standards.
• Fully remote work opportunity within the United States.
• Opportunity to work with innovative fintech and software products in a fast-growing environment.
• Collaborative, cross-functional team culture with strong emphasis on knowledge sharing.
• Exposure to Agile product development processes and modern documentation tools.
• Professional growth opportunities in technical communication and product documentation.
• Flexible work arrangements supporting work-life balance.
• Opportunity to directly impact user experience through meaningful and accessible content creation.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.