Senior Technical Writer

Senior Technical Writer

Austin, Texas, United States

About the Opportunity:

We're looking for a Senior Technical Writer to help drive the use of Seekr products and to deliver a best-in-class experience when installing SeekrFlow, SeekrGuard, and other solutions on dedicated hardware. This role requires technical depth in AI, a knack for user-centric communication, and the ability to balance strategic vision with day-to-day execution. If you're experienced at building documentation for self-hosted installations, and skilled at translating AI/ML capabilities into intuitive documentation, we'd love to talk to you.

Key Responsibilities:

• Drive documentation across all supported self-hosted environments for Seekr products including AWS, Azure, GCP, OCI, and others.
• Work closely with DevOps and Platform engineering teams to maintain sensible documentation, reference architectures, and installation guides as our product suite evolves.
• Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements
• Translate technical concepts and new capabilities into clear, accessible documentation that is easy for end-users to understand
• Work closely with the product development team to stay updated on project timelines, milestones, and deliverables
• Ensure that all documentation adheres to industry standards and best practices
• Review and edit documentation for accuracy, consistency, and clarity, ensuring that it meets the needs of our target audience
• Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams
• Stay informed about emerging technologies, industry trends, and best practices in technical writing and documentation
• Communicate updates and strategic plans to both technical and non-technical audiences, ensuring clarity on objectives, timelines, and deliverables.
• Drive stakeholder alignment by setting clear priorities, facilitating discussions, and resolving conflicts to keep projects on track.

Qualifications:

• Exceptional written communication skills with a focus on empathy for the developer-user experience.
• Bachelor's degree in a technical discipline or equivalent practical experience.
• 2-4 years of experience as a Technical Writer in a technology-driven environment.
• Experience creating and maintaining documentation for a SaaS offering with a track record of self-direction and meeting deadlines.
• Solid understanding of fundamental Generative AI concepts such as inference, fine-tuning, retrieval-augmented generation (RAG), prompt engineering, and agent workflows, with the ability to explain and document these concepts clearly.
• Experience with large language model APIs, working knowledge of Python programming, and ability to write, test and document code samples.
• Experience in defining, implementing, and maintaining the documentation architecture for an enterprise-grade solution, across UI, API, and SDK features.

What's In It for You:

• A crucial role in shaping the future of AI development, offering significant impact within Seekr and the broader tech ecosystem.
• The opportunity to work on cutting-edge technologies and engage with top-tier AI/ML talent.
• Competitive compensation, including a comprehensive benefits package with health, dental, and vision insurance, retirement plans, and much more.
• Investment in your professional growth, with opportunities for training, certifications, and development.
• A culture that values innovation, collaboration, and the drive to create groundbreaking solutions.

Seekr is dedicated to diversity and inclusion, welcoming applicants from all backgrounds. If you're eager to drive innovation in AI development and have the skills to lead our documentation to new heights, we want to hear from you. Join us and contribute to a trusted, transparent digital future.

About the Company:

Seekr is a leader in explainable and trustworthy artificial intelligence designed to power mission-critical decisions in enterprises, government, and regulated industries. SeekrFlow™, our end-to-end AI platform, provides secure, auditable AI solutions tailored to sectors where transparency, accuracy, and compliance are paramount. Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society's most sensitive and vital systems. Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control. We are a team of strategic thinkers and problem-solvers tackling the toughest challenges facing critical infrastructure and global enterprises through best-in-class AI models and customer deployment. Our team operates with unwavering commitment to our core values and mission:

• We are driven by outcomes—our customers' success is what we strive for every day.
• We believe trust is earned, which is why we build explainability and transparency into the entire AI lifecycle.
• We take our responsibility to deliver secure AI seriously.
• We believe innovation drives progress—we are building the technologies that power the systems our society depends on.

Company Benefits:

• Meaningful Mission & Impact - Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.
• Equity Ownership – RSUs that let you share directly in Seekr's long‑term success and growth.
• Time Off That Respects Real Life – Unlimited PTO plus 14 paid company holidays to truly recharge.
• Work Your Way – A flexible hybrid work environment with offices in Reston, VA and Austin, TX.
• Competitive Total Rewards – A role‑appropriate compensation structure that supports long‑term growth, including base salary, bonuses, or commission plans depending on role.
• 401(k) with Company Match – Build your future with a retirement plan that includes employer matching.
• Comprehensive Health & Wellness – Medical, dental, vision, and life insurance coverage starting day one—for you and your family.
• Parental Leave – Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.