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Seven Sisters Host or Cashier PT

Black Oak Casino Resort

Seven Sisters Host or Cashier PT

Casino - Tuolumne, CA 95379

Responsible for ensuring the smooth daily operation of the Seven Sisters Restaurant.

Essential Responsibilities and Duties:

  • Maintains the reservation book for restaurant including receiving calls, checking messages, and assisting walk-ins with special attention to Guest Service Standards.
  • Ensures fair and equal flow of seating for Servers and Guests.
  • Greets Guests and escorts Guests to their table and presents menus.
  • Recommends wine, spirits, and other amenities to Guests.
  • Works with the front and back of house staff to ensure Guest meals are produced in accordance with specifications and Guest requests.
  • Assists Manager in achieving predetermined objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
  • Follows up with Guest (post meal) regarding service and quality.
  • Assists in ensuring that all service procedures/standards and safety procedures are followed.
  • Uses tact and diplomacy to collect accurate information to resolve Guest conflicts.
  • Communicates, leads and directs staff under the direction of the Manager.
  • Adjusts ticket transactions such as, splitting and transferring checks in the absence of Seven Sisters Manager.
  • Assists in service standards training and practical application.
  • Assists with end of month inventory.
  • Performs other duties as assigned.

Mandatory Requirements:

  • Must be at least 18 years old.
  • Must possess a high school diploma, G.E.D. or equivalent.
  • Experience in fine dining and/or Food and Beverage preferred.
  • Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.
  • Must have excellent communication skills with a strong emphasis on guest services.
  • Must have ability to effectively interact with internal and external Guests.
  • Must have strong knowledge of spirits/wine.
  • Must have ability to learn and operate point-of-sale system.
  • Must be able to obtain a valid gaming license.
  • Must be able to pass a mandatory drug test.
  • Must provide evidence of employment eligibility in the U.S.
  • Must be able to communicate proficiently in English.

Physical Demands:

  • Must be physically able to perform all job requirements.
  • Must be able to lift at least 25 pounds and occasionally more with assistance.

Work Environment:

  • Must be able to work in a non-smoke free environment.
  • Must be able to work in a noisy environment.
  • Must be able to work all shifts, weekends, holidays, and special events
Black Oak Casino Resort
Vacancy posted 4 hours ago
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