Support Engineer (SaaS): Fix Bugs, Delight Customers
FlightStory
A technology startup based in Los Angeles is looking for a Support Engineer to bridge the gap between customers and the engineering team. The ideal candidate will have significant experience with TypeScript, Next.js, and React while enjoying solving technical problems. You'll work directly with users, troubleshoot issues, and create documentation to enhance the customer support experience. This is a great opportunity to make a meaningful impact in a fast-paced startup environment. #J-18808-Ljbffr
- ...Arizona is looking for a Senior Application Support Engineer to join their team. This full-time position will involve owning escalated customer issues, troubleshooting complex... ...candidate has 4+ years of experience in SaaS application support, exceptional SQL skills...CustomerFull time
$100k
...SUPPORT ENGINEER FLIGHTCAST Location: Los Angeles (in-person... ...bridge between FlightCast customers and the engineering... ...while identifying and fixing issues quickly. This role... ...issues are actual bugs - not product misunderstandings... ...Experience working in SaaS technical support or...Customer$75k - $90k
...Rta: The Fleet Success Company in Glendale, Arizona is seeking a Senior Application Support Engineer. This customer-facing role involves owning and resolving escalated issues for a SaaS fleet management platform. Ideal candidates have 4+ years of application support experience...CustomerFlexible hours$60k - $90k
...What You’ll Do Own support cases from customers, applying proper prioritization and... ...email and screen share). Break/Fix: Troubleshoot error... ...working cross‑functionally with Engineering, Product, Customer Success,... ...working in a B2B SaaS environment, particularly in...Customer- Prosum is seeking a Senior Application Support Engineer to join its customer-facing team in Glendale, Arizona. This Tier 2 role focuses on troubleshooting... ...ideal candidate will have over 4 years of experience in SaaS application support and strong technical troubleshooting...Customer
$85k - $100k
...seeking an entry-level Product Support Engineer to provide technical support... ...analytics platform and help customers be successful in production environments... ...diagnose issues, reproduce bugs, recommend solutions, and... ...Product Management on bug fixes, workarounds, and release...CustomerInternship- ...LAVA is a real-time customer engagement and data activation platform... ...customer problems while delighting them along the way Enhance deployment... ...implement improvements to support workflows. Participate in on-... ...and reproduction, writing bug reports for hand off to the development...CustomerWorldwideNight shift
- ...AI Support Engineer, Government - San Francisco OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers'... ...drive initiatives that reduce bugs, improve features, and... ...tools. Have expert‑level SaaS troubleshooting skills with...CustomerPermanent employmentContract workWork at officeRelocation packageShift workWeekend work
$75k - $90k
...for the moment when a messy customer issue finally clicks into place... ...for a Senior Application Support Engineer . This is a customer-facing,... ...application support role for our SaaS fleet management platform. You... ...or product managers on bugs, defects, product improvements...CustomerFull timeWork at officeFree visaFlexible hoursDay shift$130k - $195k
...About the Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure... ...operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs....CustomerRemote work$70k - $80k
...as needed, ensuring seamless support for the USA/EMEA market. Providing... ...expertise to answer customer questions, troubleshoot and resolve... ...success managers, and sales engineers via telephone, web, and other... ...Experience working in a Web, SaaS and SDKs environment is a...CustomerFull timeRemote workShift workWeekend workWeekday work$70k - $80k
...deep understanding of their customers' whole online journey. We... ...as needed, ensuring seamless support for the USA/EMEA market. -... ...success managers, and sales engineers via telephone, web, and other... ...Experienced in working in a Web, SaaS, and SDKs environment a plus!...CustomerFull timeRemote workWorldwideFlexible hoursShift workWeekend workWeekday work$32.02 - $42.69 per hour
...team, providing advanced support to resolve complex... ...with infrastructure and engineering teams on cross-functional... ...and deliver exceptional customer service while... .... Administer cloud and SaaS platforms such as Microsoft... ...and implement permanent fixes and process improvements...CustomerHourly payPermanent employmentWork experience placementWork at officeRemote workWorldwideWork visa$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support... ...feasible (configuration, small fixes, scripts, workflows)... ..., sprint planning, bug triage) Quality, Stability... ...~ Experience supporting SaaS, enterprise web applications, or custom internal tools ~...Full timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work$60k - $70k
...Assist client internal IS technicians with large IMACs. Break‑fix and IMAC support, periodic maintenance. Provide technical support to end‑... ...scanners and other peripheral devices. Strong communication and customer service skills with users to interpret and address their...CustomerWork at officeRemote work- ...a growing software company seeking a Senior Application Support Engineer to join their customer-facing team. This is a Tier 2 application support role focused... .... Required Qualification 4+ years of experience in SaaS application support, technical support, product support,...Customer
$110k - $130k
...and technically proficient Application Support Engineer to join our Mendix team. This role is... ...-solving capabilities, a commitment to customer success, and the ability to thrive in a... ...contribute to a world-class team. #LI-LB1 #saas Job Family : R&D Req ID : acd9f...CustomerWork at office- ...client in Burbank, California, has an immediate need for an IT Support Engineer. Please see below for full details-- Pay Rate = $33-35 w2... ...response and ownership of issues and requests reported by customers via telephone, email or support ticket • Triage and...CustomerHourly payPermanent employmentContract workCasual workImmediate startNight shiftWeekend work
$35 per hour
...Support Engineer II Our client, a leading organization in the technology support sector, is seeking a Support Engineer II to join their... ...Be part of a collaborative team committed to excellence and customer satisfaction. Gain valuable experience supporting diverse...CustomerHourly payWeekly payTemporary workFlexible hours- ...Technologies is looking for a Help Desk Engineer in Los Angeles, California. The ideal candidate... ...provide Level 1 and Level 2 technical support for Capital Markets and Trading Floor... ...data applications, and requires strong customer service skills and experience in...Customer
$60k - $90k
...FloQast in Los Angeles is seeking a Technical Support Specialist to own customer support cases, troubleshoot technical issues, and perform backend configurations. The ideal candidate will have 2+ years of experience in Technical Support with strong communication skills...Customer$26 - $32 per hour
...Support Engineer Department: Technical Employment Type: Part Time Location: Online River LLC Compensation: $26.00 - $32.00 / hour Description... ...exceptional technical support and assistance to our customers, ensuring their satisfaction with our products and services....CustomerFull timePart time- ...The Technical Support team is responsible for ensuring that developers and enterprises... ...guidance, resolve complex issues and support customers in maximizing value and adoption from... ...closely with Technical Success, Product, Engineering and others to deliver the best possible...CustomerWork at officeRelocation packageNight shiftWeekend work
- ...We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems,... ...first-line and second-line technical support to employees or customers. Diagnose and resolve hardware, software, network, and system...Customer
$104.4k - $174.15k
...Customer Support Engineer (SSO Division – Location: North Hollywood, CA) Position Summary Has responsibility to provide technical input and guidance to product development team(s) with long-term business and organizational impact. Is responsible for technical scope, cost...CustomerPermanent employmentTemporary workWorldwide$31.39 - $50.14 per hour
...TECHNICAL SUPPORT ENGINEER II WHAT IS THE OPPORTUNITY? This person is a technical expert on the systems and/or software associated... ...WHAT WILL YOU DO? Provide tier 2 remote pre/post sales customization, installation, training and ongoing technical and operational...CustomerHourly payRemote work$60k - $80k
...storage, we'd love to connect. Position Overview: As a member of the Support Team, the Tier 2 Software Support Engineer will support the deployment and troubleshooting of TrueNAS solutions for customers. Ability to provide technical expertise to the Support Team for...CustomerLocal areaRemote workFlexible hours$104.4k - $174.15k
...the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of... ...shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in...CustomerPermanent employmentTemporary workFor contractorsWorldwide$26 - $32 per hour
Online River in Los Angeles is looking for a Support Engineer to deliver exceptional technical support, troubleshoot issues, and train customers on product features. You will collaborate with our engineering team to improve products and assist in monitoring system performance...CustomerRemote jobFull timePart time- ...frustrated team member through a tech fix, or improving our systems, you'll be the... ...making a real impact. Be the Tech Lifeline Support engineers, project managers, and executives... ...or similar preferred). Experience with customer service & technical troubleshooting you...CustomerWork at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer (SaaS): Fix Bugs, Delight Customers. Be the first to apply!
- software technical support engineer Los Angeles, CA
- senior application support engineer Los Angeles, CA
- lab support engineer Los Angeles, CA
- application support engineer Los Angeles, CA
- IT developer Los Angeles, CA
- implementation support engineer Los Angeles, CA
- software support engineer Los Angeles, CA
- IT engineer Los Angeles, CA
- senior support engineer Los Angeles, CA
- tech support engineer Los Angeles, CA

