CGP: Insurance Collections Clerk

Century Group is partnering with a client that is seeking a Collections Clerk to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of up to $50,000 per year.

Job Responsibilities:

• Follow up on overdue invoices and coordinate with internal teams and clients to confirm payment status.
• Manage email communications and file correspondence in the correct folders for easy reference.
• Handle incoming calls related to collections and address questions about past due balances.
• Review payer statements to identify accounts that require follow up or collection action.
• Assist with posting entries for payables and receivables and support the collections team as needed.

• 1+ year(s) of experience in collections or a related accounting function.
• Strong organization skills with the ability to track many accounts and tasks at the same time.
• Clear verbal and written communication skills with a professional phone manner.
• Proficiency with Microsoft Word and Excel and comfort using office software tools.
• Ability to work well with others and maintain a customer service mindset.

• Attention to detail with reliable documentation and record keeping habits.
• Active listening skills and a collaborative approach when working with team members and clients.
• Ability to prioritize work, meet deadlines, and follow through on commitments.
• Problem solving ability to research payment issues and reconcile account differences.
• Willingness to take on additional tasks and support special projects as assigned.