Operations Director

Dallas, TX (HQ) Operations Full-time $200,000 - $275,000 + Equity

About This Role

As Operations Director at Infrakey, you will be responsible for ensuring operational excellence across our growing US data center portfolio. Based at our Dallas headquarters, you'll lead a team of operations professionals and set the standards that define our customer experience.

This is a senior leadership role with direct impact on company performance and customer satisfaction. You'll work closely with our executive team to develop operational strategies, drive efficiency improvements, and ensure our facilities meet the highest standards of reliability and sustainability.

The ideal candidate brings extensive data center operations experience, proven leadership capabilities, and a passion for building high-performing teams that deliver exceptional results.

Key Responsibilities

• Lead operational excellence across Infrakey's US data center portfolio, ensuring 99.999% uptime
• Develop and implement operational strategies, standards, and best practices
• Manage and develop a team of site managers, engineers, and technicians
• Oversee maintenance programs, capacity management, and infrastructure optimization
• Drive continuous improvement initiatives to enhance efficiency and reduce costs
• Establish and monitor key performance indicators (KPIs) for operational performance
• Ensure compliance with all safety, environmental, and regulatory requirements
• Manage vendor relationships for critical facility services and maintenance
• Collaborate with development teams on design reviews and commissioning activities
• Present operational performance updates to executive leadership and board
• Lead incident response and business continuity planning efforts
• Champion sustainability initiatives within operations

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related field; MBA or advanced degree preferred
• 15+ years of progressive experience in data center or mission-critical facility operations
• 5+ years in a senior leadership role with P&L responsibility
• Deep expertise in critical power, cooling, and building management systems
• Track record of achieving and maintaining Tier III/IV operational standards
• Experience with hyperscale and enterprise customer requirements
• Strong understanding of energy management and sustainability practices
• Excellent leadership, communication, and stakeholder management skills
• Relevant certifications (CDCP, CDCS, ATD, LEED) highly valued
• Authorization to work in the United States

Executive Health

Premium medical + executive health program

Executive Compensation

C-Suite Path

Clear trajectory to VP/SVP roles

401(k) + Deferred Comp

Enhanced retirement benefits

Unlimited PTO

Flexible time off for executives

Travel

Company car + travel allowance

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