Systems Development Engineer, Amazon Core Search

Systems Development Engineer, Amazon Core Search Job ID: 10434706 | Amazon.com Services LLC Amazon.com’s Search org is looking for an engineer to join our team. Search Operations is a follow‑the‑sun team distributed over two worldwide locations and is responsible for running one of the Internet's largest search infrastructures that powers Amazon’s retail websites. The team is responsible for operational support for search front‑end services and mitigating high severity events. We actively lead efforts to improve the customer experience by maximizing availability, quality, and performance. We use an Operational Excellence (OE) program to continuously improve our processes. We partner with teams across Amazon Search to achieve highly‑resilient systems, share knowledge, and automate away operational burden. We are strong advocates of a healthy work‑life harmony, and continually focus on ensuring happiness within our team. Key Responsibilities Operational Excellence We protect the Search customer experience and eliminate operational load. We mitigate, resolve high severity events and prevent their recurrence by owning the post‑incident analysis process. We have a well established OE program to identify and drive resolution of cross‑service and inter‑service issues, review operational metrics, and investigate Service Level Objective (SLO) breaches. Systems Development We develop and own innovative software solutions. We automate incident response workflows, assist engineers on call with root‑causing of high severity events, and present mitigation options. We constantly automate processes through our operational excellence program, pager load budgeting system, and top root causes evaluation. On‑Call Responsibility The team operates a follow‑the‑sun on‑call rotation with a frequency of one week on‑call in every four to five weeks. The rotation is daytime only with handoffs between the Tokyo (Japan) and US west coast teams. The on‑call represents Search during large scale events in production, leads and co‑ordinates calls to quickly mitigate customer impact. Career Growth We care about your career aspirations. We want you to grow and progress in Amazon. We will facilitate your growth through an increase in scope of the projects you work on over time, and that can also include working on projects for partner teams to experience new, and interesting challenges. Basic Qualifications Experience in automating, deploying, and supporting infrastructure Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust Experience with Linux/Unix Preferred Qualifications Experience with CI/CD pipelines build processes Bachelor's degree in a related field Benefits The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at Equal Opportunity Statement Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr Socket.dev