Pharmacy Technician - Community Pharmacy Services/Transitions of Care Meds to Beds Program

Pharmacy Technician

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

General Pharmacy Technician duties may include:

Pharmacy Technician, Community Pharmacy Services:

• Gather prescription insurance coverage information
• Perform prescription order entry and fulfillment
• Perform basic metric conversions and calculations
• Prepare sterile and non-sterile compounds
• Greet patients and answer phones
• Assist with the resolution of medication access barriers
• Collaborate with nursing, social work, providers, pharmacists, and others to optimize patient care
• Assist with problem solving and process improvements within the pharmacy
• Assist with the training and oversight of other staff and learners (pharmacy students, residents and interns)
• Must exhibit good communication skills in dealing with patients and/or families, who may have compromised health or language barriers and with other members of the health care team. Be adaptable to diverse patient care environments
• Exhibit strong attention to detail, accuracy and the ability to work independently
• Other duties and projects as assigned by supervisor to facilitate safe and efficient patient care

Pharmacy Technician, Transitions of Care Meds to Beds Program:

• Gather information for prescription insurance coverage, home pharmacy, and preferred pharmacy for prescription filling
• Identify and resolve medication access barriers, such as prior authorizations and other insurance barriers, in collaboration with the health care team
• Assist with filling of discharge prescriptions
• Provide bedside delivery of discharge prescriptions
• Provide follow-up and coordination to ensure patient access to discharge medications
• Collect data to determine process and outcomes measures of program
• Assist with problem solving and process improvements relevant to the program
• Assist with the training and oversight of other staff and learners (pharmacy students, residents and interns)
• Must exhibit good communication skills in dealing with patients and/or families, who may have compromised health or language barriers and with other members of the health care team. Be adaptable to diverse patient care environments.
• Exhibit strong attention to detail, accuracy and the ability to work independently.
• Other duties and projects as assigned by supervisor to facilitate safe and efficient patient care

Required Qualifications*

Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements. Ability to follow oral and written instructions, prioritize with accuracy and dependability: Fluency in reading, writing and speaking English.

Pharmacy Technician Associate:

• High School Diploma or equivalent combination of education and experience
• Valid Michigan Pharmacy Technician License on or before hire date, verifiable through the State of Michigan Department of Licensing and Regulatory Affairs
• Proficient communication, computer and basic mathematic skills are necessary.
• Must be able to prioritize with accuracy and dependability.

Pharmacy Technician Intermediate/Senior:

• Associate level requirements, plus additional relevant experience required to be eligible.

Desired Qualifications*

At least one year of technician experience or completion of a Pharmacy Technician training program is highly desirable. Basic algebra including performing pharmacy calculations is also highly desired.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the worlds most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings
• Generous PTO program
• State of the Art technology
• Complimentary access to continuing education (CE) credits via American Society of Health-System Pharmacist (ASHP)
• Reimbursement for Membership in the Southeast Michigan Society of Health System Pharmacists (SMSHP)

Licensure & Certification

The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date. This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License. If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment. In addition, All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment at UMHS as a Pharmacy Technician.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

This is a full-time position. Hours depend on the community pharmacy operational hours. Shifts start as early as 830am and end as late as 630pm. Weekends also must be worked on a rotational basis. Rotation among work locations is required based on operational needs. The locations for which employee rotate through include Brighton Center for Specialty Care, East Ann Arbor Health Center, Taubman Center, Rogel Cancer Center, and Kellogg Eye Center.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Upon applying for this position, you will be sent an invitation within two business days to complete an online pre-employment assessment. To ensure you receive this invitation, please add View email address on click.appcast.io as a secure email sender in your Contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have previously completed the assessment, you will not receive email/be asked to complete it again.)

For more information about the UMHS Department of Pharmacy Services, see our annual report at

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed anytime after a posting duration of seven calendar days.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.