Software Quality Engineer

Software Quality Engineer

NCR Voyix Corporation is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

We are seeking a results driven Software Quality Engineer with 5+ years of experience in software quality assurance, preferably within the retail industry. The ideal candidate will lead end-to-end quality engineering efforts, including manual and automated testing, API and database validation, defect management, and test strategy execution across enterprise and distributed applications. Working on-site in Irving, TX, this role will collaborate closely with vendors, customers, project managers, program managers, developers, DevOps teams, and QE leadership to ensure the delivery of high-quality software solutions.

Job Responsibilities:

• Design, develop, and execute comprehensive test strategies, test plans, and test cases aligned with functional and non-functional requirements.
• Perform end-to-end system validation, including functional, integration, system, and regression testing across distributed applications.
• Develop and execute test scenarios for applications deployed on Kubernetes clusters, validating scalability, resiliency, and fault tolerance under dynamic workloads
• Implement and drive Behavior Driven Development (BDD) practices and contribute to quality engineering culture.
• Validate application behavior and performance in edge computing environments, ensuring reliability under constrained network, latency, and offline scenarios
• Manage the defect lifecycle, including identification, logging, prioritization, tracking, and closure using standard tools.
• Conduct detailed root cause analysis (RCA) of defects using logs [java, xml, json etc.], monitoring tools, and data analysis techniques to ensure effective resolution.
• Collaborate closely with developers, product managers, DevOps, and cross-functional teams to resolve issues and improve product quality.
• Validate APIs, databases, and system integrations, ensuring contract compliance and data integrity across services.
• Participate actively in Agile ceremonies (sprint planning, reviews, retrospectives) and contribute to continuous improvement initiatives.
• Ensure adherence to quality standards, testing best practices, and CI/CD processes, while continuously enhancing test coverage and efficiency.

Job Qualifications:

• Bachelor's degree in computer science, Engineering, or a related field with 3–5 years of QA experience in enterprise environments.
• Strong experience in manual and automated testing methodologies and tools.
• Proficiency in test automation tools such as Selenium, Playwright, Cypress, or similar frameworks.
• Hands-on experience with API testing (REST/SOAP) and database validation (SQL/NoSQL).
• Solid understanding of Agile/Scrum and DevOps practices, including CI/CD pipelines.
• Experience with defect tracking and test management tools such as Jira, PractiTest, or HP QC.
• Strong analytical and problem-solving skills, including defect triaging and root cause analysis.
• Working knowledge of object-oriented programming (Java, Python, or similar) for test automation development.
• Experience in retail domain applications, including POS systems and transaction flows (preferred but highly valued).
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams and stakeholders

This job description outlines the primary duties and responsibilities of the role and is not intended to be exhaustive. The employee may be required to undertake additional duties and projects that are consistent with their skills, capabilities, and the overall purpose of the position.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.