Front Desk Agent

Paradise Point Resort And SpaParadise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and world-class amenities. The resort boasts a range of exciting employment opportunities, from front-of-house positions to behind-the-scenes roles, providing a diverse and rewarding career path. With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location. The resort is committed to fostering a positive and inclusive work culture, providing opportunities for growth and development, and creating a welcoming and supportive team environment. Joining the team at Paradise Point Resort and Spa presents a unique opportunity to be part of a prestigious resort that epitomizes relaxation, luxury, and unparalleled guest experiences.OverviewAre you a friendly and outgoing Front Desk Agent with a passion for creating memorable guest experiences? Join our hospitality team and be the welcoming face of our hotel establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.Summary:Provide exceptional Front Desk customer service, creating a positive first impression for hotel guestsEfficiently handle guest check-ins and check-outs, ensuring accuracy and efficiencyRespond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathyAssist hotel guests with recommendations and information about local attractions, dining options, and resort amenitiesCollaborate with other departments to ensure seamless guest experiencesMaintain a clean and organized front desk areaHandle cash and credit card transactions accuratelyDemonstrate a strong attention to detail and a proactive approach to guest satisfactionJoin our hotel team and embark on a rewarding career in hospitality and guest services, where you can make a difference in our guests' hotel stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!QualificationsPrevious experience in a customer service role or Front Desk position, preferably in a hotel or hospitality environmentExcellent communication and interpersonal skillsPrevious cash handling experience requiredStrong problem-solving abilities and the ability to remain calm under pressureProficiency in computer systems and knowledge of hotel property management software (PMS) such as Opera or FosseOutstanding organizational and multitasking skillsAvailability to work flexible schedules, including evenings, weekends, and holidaysHigh School diploma or equivalentBenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.Salary RangeUSD $25.89 - USD $27.25 /Hr. Margaritaville Hollywood Beach Resort