IT Help Desk Analyst I — First-Line Support Pro
United Global Technologies
United Global Technologies is seeking a help desk analyst to receive and document IT requests, resolve first-line issues, and manage tickets within defined timeframes. The role requires basic to intermediate knowledge of PC hardware and software, networks, and telecommunications. You will work in a hybrid schedule, coming into the Indianapolis office one day per week, with shifts 6 AM–3:00 PM ET or 8 AM–5:00 PM ET. HDI certification and ServiceNow experience are a plus. #J-18808-Ljbffr United Global Technologies
Vacancy posted 3 days ago
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