Info Tech Spec II

Details

Open Date 04/15/2026

Requisition Number PRN44735B

Job Title Information Technology Specialists

Working Title Info Tech Spec II

Career Progression Track P00

Track Level P2 - Developing

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F 8-5 with on call responsibilities for after hours, weekend, holidays, etc.

VP Area President

Department 01555 - UIT INFRASTRUCTURE & OPS

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $53,000-$61,000 per year

Close Date 06/15/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

We are seeking a dedicated and skilled Info Tech Specialist to join our team. This on-site position requires a professional who is adept at providing exceptional end-user customer service ensuring timely and effective resolution of technical issues, and technical support for both Mac and PC environments. The ideal candidate will have excellent troubleshooting skills, and a solid understanding of network fundamentals.

This is an ON- SITE position

About UIT : University Information Technology ( UIT ) , the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG -12 Conference . Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound . Salt Lake City is home to the Utah Symphony and Opera , Ballet West , professional sports teams , and a wide range of other cultural and recreational activities.

Responsibilities

Information Technology Specialist II

• Image, configure, deploy and support desktop, laptop, iPad, software/operating systems, disk storage connectivity, etc.

• Configure and support conference room and other technologies for specialized areas of support including classrooms or labs

• Configure and support plotter and other printers.

• Manage and setup shared licensing software.

• Manage and maintain Microsoft Windows and Mac OS systems.

• Track and document problems, issues, settings and solutions for IT systems.

• Review and create system process and procedure documentation.

• Perform inventory and retirement processes.

• Assess IT and technology needs, offering improvements and solutions as necessary

• Utilize device management systems and approved standards and processes.

• Utilize the department ticketing system to track work tickets and time.

• Troubleshoot client, systems for problem resolution.

• Assist with network documentation, configuration, routing and securing.

• Work as a team member as well as autonomously.

• Travel on and off campus locations using personal vehicle for IT support and equipment transport.

• Manage building access for staff and students.

• Provide training for staff.

• Follow University and departmental processes, procedures, guidelines, etc.

• On call support and maintenance activities. Expected to be available outside of normal business hours for client needs, events, server, desktop or system upgrades or updates which need to be completed outside of normal business hours.

• Other duties as assigned

Physical Requirements and Level of Frequency that may be required

Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking bending, reaching overhead, lifting and carrying equipment.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Information Technology Specialists, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

• 5 years of computer support related experience.

• ITIL Foundations Certification.

• A+ MCSE , or other applicable certifications.

• Microsoft Windows and Mac OS troubleshooting.

• Automated Device Management experience.

• JAMF 200 level training.

• Atrium, CCure and RS2 experience.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at View phone number on click.appcast.io for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at View phone number on click.appcast.io or View phone number on click.appcast.io or University Human Resource Management at View phone number on click.appcast.io if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .

Online reports may be submitted at

** report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.