Retail Manager

Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Training & development

Wellness resources

Are you a passionate leader who thrives on building successful teams and wants to be part of an organization that cares about your continued development? If you answered “YES,” keep reading!

If you share our passion for consistently exceeding guest expectations, enjoy an environment that rewards great performance, and want to become an integral part of a top-performing team in the European Wax Center family, then we are looking for you!

At European Wax Center Arroyo Grande, we are looking to expand our leadership with a superstar who is friendly, well-spoken, detail-oriented, and conscientious, that will maintain and expand on performance expectations.

A successful leader within our company believes that great leaders work for their people. We take pride in caring about each other and provide every manager with the tools to succeed. The Designated Manager drives the sales strategy by hiring, training, and coaching the team daily to deliver an exceptional experience to every guest.

Benefits & Perks:

Hourly rate + monthly bonus incentives rewarding you for your hard work

Personalized paid training

Personal and professional development, including individualized coaching

Paid time off

Simple IRA Retirement Plan with Company Matching

Complimentary services & product discounts

Referral programs

Long-term employment growth opportunities

Responsibilities:

Hire, train, and supervise Guest Service Associates and Wax Specialists in customer service, sales, and quality of service

Meet sales goals by training, motivating, mentoring, and providing daily feedback to the team

Foster an inspiring, high-performance culture where people love to come to work

Build the business through effective scheduling

Proactively de-escalate any guest issues and coach the team on service recovery opportunities

Assess business analytics and drive key performance metrics through action planning and leveraging team strengths

Complete administrative tasks (payroll, inventory, compliance) accurately and on time

Maintain outstanding cleanliness and visual merchandising standards

Perform additional management duties as needed

Qualifications:

Ability to work 37+ hours a week (full-time role)

Management experience in sales and/or the beauty industry preferred

Strong organizational, task management, and delegation skills

Demonstrated sales experience in a commission-based setting

Effective problem-solving skills with the ability to identify root causes and propose solutions

Ability to drive results through others

Strong interpersonal and communication skills (written and verbal)

Who We Are:

At European Wax Center®, we’re not just the Experts in Wax—we’re a career destination for those who are Champions of Confidence.

We are the experts. The authority. The OG of waxing.

Through our long history of quality service, we’ve elevated EWC to a place where we embrace our craft, honor our vision, and plan our future as an iconic personal care brand.

At our core, we’re here to help people feel unapologetically confident®. Just one 15-minute reservation can transform someone’s mood, their day—even their perception of themselves.

We take waxing seriously because we take our guests seriously. If we can use our innovation and expertise to ensure every guest leaves feeling like their best self—then we’re going to do it. And we’re going to do it better than anyone else.

We can’t wait to meet you! If you’re ready to begin your leadership journey and help people feel confident and successful, apply today!