Parole Agent 1 - SCI Camp Hill

Salary: $55,436.00 - $84,332.00 Annually
Location : Cumberland County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-49404-46030
Department: Parole Board
Division: PB SCI Camp Hill
Opening Date: 05/18/2026
Closing Date: 6/1/2026 11:59 PM Eastern
Job Code: 46030
Position Number: Multiple positions may be filled from this posting.
Union: FOP Lodge 92
Bargaining Unit: G4
Pay Group: ST06
Bureau / Division Code: 00259590
Bureau / Division: State Correctional Institution at Camp Hill
Worksite Address: 2500 Lisburn Road
City: Camp Hill, Pennsylvania
Zip Code: 17001
Contact Name: Michelle Novak
Contact Email: View email address on click.appcast.io


THE POSITION
Start a rewarding opportunity to develop your skills while supporting safer communities! As a Parole Agent 1 with the Department of Corrections, you will help people plan for their future and understand the path toward parole. This position allows you to make a real impact by guiding inmates through important steps that shape their next chapter. Become part of a team committed to positive outcomes and lasting change!

NOTE: Senate Bill 411 merged the Department of Corrections and the Board of Probation and Parole. This position is within the Department of Corrections.
DESCRIPTION OF WORK
This position focuses on preparing inmates at the State Correctional Institution (SCI) at Camp Hill for parole interviews and helping them understand the requirements for release. It plays a key role in gathering information, guiding inmates, and supporting the parole decision process. As a Parole Agent 1, you will perform the following duties:

• Interview Preparation: Meet with inmates to guide them through the parole interview process and help them develop a clear and acceptable parole plan
• Information Gathering: Collect important case details, review background information, and prepare investigations requests
• Case Documentation: Write reports, summaries, and related documents that assist decision makers in evaluating each inmate's parole suitability
• Parole Education: Lead classes and orientation sessions that teach inmates about parole expectations, procedures, and conditions
• Hearing Support: Coordinate and assist with parole hearings by preparing materials, escorting non-institution participants, and providing testimony when needed
• Public and Agency Communication: Respond to inmate inquiries and communicate with staff, officials, and families to provide accurate information on policies and case matters

Successful completion of the 12-month training/probationary period will result in a promotion to Parole Agent 2 with an increase in salary!
Work Schedule and Additional Information:

• Full-time employment, 40 hours per week
• Work schedule and hours are to be determined. You will work holidays and weekends as required.
• You must be willing to travel.
• This position is eligible for full retirement benefits at age 50 or 55.
• This posting may be used to fill multiple positions at SCI Camp Hill, 2500 Lisburn Rd, Camp Hill, PA 17001.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of paraprofessional experience which includes two years of paraprofessional social services, human services, corrections, or law enforcement experience; or
• Two years of paraprofessional social services, human services, corrections, or law enforcement experience, and an associate's degree; or
• A bachelor's degree in criminal justice, law enforcement, legal studies, political science, behavioral science, or a related field; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Special Requirements:

• All positions require possession of an active non-commercial Pennsylvania Class C driver's license or equivalent.
• All employees must obtain CLEAN certification within two months of employment and maintain this certification for the duration of employment in this job.

Other Requirements:

• Successful completion of the Parole Agent 1 basic training program at the Training Academy in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require a medical examination and drug screening.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• A conditional offer of employment requires review of prior law enforcement employment records as required by Pennsylvania Act 57 of 2020.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.


Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*


Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01


Do you possess a current driver's license which is not under suspension?

• Yes
• No

02


If you answered yes, please provide your driver's license number, issuing state, and expiration date. If you answered no, type N/A in the text box below.
03


What level of college education in criminal justice, law enforcement, legal studies, political science, behavioral science, or a related field have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• A conferred Bachelor's degree or higher
• Within 3 months of completing a Bachelor's degree
• 60 but less than 90 credits
• Conferred Associate's degree
• 30 but less than 60 credits
• Less than 30 credits
• None

04


If you selected "Within 3 months of completing a Bachelor's degree" above, what is your expected graduation date (MM/YYYY)?
05


If you answered "None" to the above question which refers to specific college majors, what level of college education have you completed in a different major other than those listed in the previous question?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Bachelor's degree or higher
• 120 credits or more
• 90 but less than 120 credits
• 60 but less than 90 credits
• 30 but less than 60 credits
• Less than 30 credits
• None

06


How many years of full-time paraprofessional experience do you possess in social services/human services, corrections, or law enforcement?

• 4 years or more
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

07


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
08


Have you been employed by the Commonwealth of Pennsylvania as a Corrections Officer 2? (The Corrections Officer 2 classification in the Commonwealth is considered to be at the paraprofessional level.)

• Yes
• No

09


If Yes, please indicate for how many years you have been employed in that capacity.

• 4 years or more
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

10


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
11


Do you possess professional experience in criminal justice, law enforcement, legal studies, political science, behavioral science, or a related field?

• Yes
• No

12


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
13


You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our

• Yes

14



EDUCATION

Do you have a conferred bachelor's degree or higher in criminal justice, law enforcement, legal studies, political science, behavioral science, or a related field?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes
• No

15


If you answered yes to the question above, what was your major and when did you receive your degree?If you answered no, please type N/A in the text box below.
16



WORK BEHAVIOR 1 - INTERVIEW INMATES/OFFENDERS
Interview inmates/offenders and others (family, potential employers, treatment providers, and enforcement agencies) to obtain relevant facts to determine progress and readiness for parole.
Levels of Performance
Select the Level of Performance that best describes your claim.

• A. I have experience interviewing inmates/offenders and others to obtain relevant facts regarding progress AND readiness for parole.
• B. I have experience interviewing inmates/offenders to obtain facts and information regarding topics OTHER THAN progress or readiness for parole.
• C. I have experience interviewing individuals to obtain social service information.
• D. I have experience interviewing individuals in any other setting.
• E. I have successfully completed college-level coursework related to business plans, research, special education, case management, plan development, rehabilitation studies, or support services.
• F. I have NO experience or training related to this work behavior.

17


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. Your experience interviewing to obtain relevant facts, including who and for what purpose.
3. The actual duties you performed and level of responsibility.

18


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

19



WORK BEHAVIOR 2 - RULES AND REGULATIONS/INSTRUCTIONS
Ensures procedural and legislative requirements pertaining to the nature of criminal offenses and conditions of parole release are completed. Provides reporting/parole release instructions and notifying relevant agencies and district offices of pending parole releases.


Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience ensuring procedural and legislative requirements are met AND providing reporting/release instructions and notifying relevant parties of pending releases. This was related to CRIMINAL OFFENSES OR PAROLE.
• B. I have experience ensuring procedural and legislative requirements are met OR providing reporting/release instructions and notifying relevant parties of pending releases. This was related to CRIMINAL OFFENSES OR PAROLE.
• C. I have experience providing reporting/release instructions OR notifying relevant parties of pending releases.
• D. I have experience developing social service/treatment/special education care plans for individuals.
• E. I have successfully completed college-level coursework related to business plans, research, special education, case management, plan development, rehabilitation studies, or support services.
• F. I have NO experience or training related to this work behavior.

20


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. Your experience ensuring procedural and legislative requirements are met.
3. The actual duties you performed and level of responsibility.

21


If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University/Training Source
2. Course Title
3. Credits/Clock Hours

22



WORK BEHAVIOR 3 - WRITTEN COMMUNICATION
Writes narrative reports including summarization reports, investigation reports, and risk assessments.
Levels of Performance
Select the Level of Performance that best describes your claim.

• A. I have experience writing PAROLE-RELATED reports and correspondence, including summarization reports, investigation reports, or risk assessments. I was responsible for the final content of the documents and providing the reports and supporting documentation to the parole board.
• B. I have experience writing HUMAN SERVICES reports and correspondence. I was responsible for the final content of the documents and distribution to various parties.
• C. I have experience drafting PAROLE-RELATED reports or correspondence. Someone else was responsible for the final content of the documents and distribution.
• D. I have experience drafting reports or correspondence. Someone else was responsible for the final content of the documents and distribution.
• E. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, document management, or records management.
• F. I have NO experience or training related to this work behavior.

23


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. Your experience writing/drafting narrative reports.
3. The actual duties you performed and level of responsibility.

24


If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University/Training Source
2. Course Title
3. Credits/Clock Hours

Required Question