Corporate Communications Manager

A better way to deliver care starts here! Headquartered in Scottsdale, AZ, The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.

Position Summary

The Joint Chiropractic is seeking a Corporate Communications Manager to shape how we connect, inform, and engage our corporate teams, franchise owners, and clinics. This role offers the opportunity to make a meaningful impact across a growing, nationwide franchise system by translating business priorities and organizational vision into clear, thoughtful, and engaging communications.

This individual will lead communications strategy and execution across the organization, balancing creative content development with operational discipline, strong project management, and data-driven decision-making. From managing communications intake to elevating our monthly digital publication and measuring engagement, this role will strengthen how we communicate and build a more connected franchise system.

Key Responsibilities

• Lead communications intake and planning, evaluating requests, gathering information, prioritizing needs, and determining the appropriate messaging, audience, timing, and delivery channels.
• Translate business priorities into thoughtful communications strategies that align with The Joint Chiropractic's vision and support organizational initiatives and change management.
• Manage recurring communications, including weekly field emails, the monthly BackBone digital magazine, CEO communications, and organizational announcements.
• Own the editorial strategy and development of BackBone, using readership and engagement analytics to improve content, increase readership, and strengthen the value of features such as Compliance Corner, clinic spotlights, and franchisee resources.
• Establish communication metrics, reporting, and scorecards to evaluate effectiveness, identify trends, and improve engagement across channels.
• Build and improve communications processes, including intake workflows, editorial calendars, templates, distribution practices, and franchisee resources such as SharePoint.
• Serve as a trusted communications partner to executive leadership, confidently advising on messaging and approach while coordinating with Marketing, Public Relations, IT, and functional teams.
• Deliver and maintain CORE (Clinic OwnerReadiness Essentials) communications training for new franchise owners, including guidance on communication channels, tools, standards, and public relations practices.
• Leverage AI and emerging tools to streamline workflows and support content development while maintaining accuracy, sound judgment, and a thoughtful human touch.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• 5+ years of corporate or internal communications experience, including ownership of communications programs, channels, or strategy.
• Franchise, multi-unit, or public company experience preferred.
• Exceptional writing, editing, and storytelling skills, with the ability to tailor messaging for executive leadership, corporate teams, and franchise owners.
• Strong strategic and critical-thinking skills, with the ability to assess business priorities, gather information, and determine the best approach to communicating a message.
• Experience developing executive communications, advising senior leaders, and managing communications for cross-functional projects and organizational change.
• Strong analytical skills, including experience using engagement data and readership metrics to evaluate effectiveness and drive improvements.
• Excellent project management and organizational skills, with the ability to manage high volumes of requests and competing priorities in a fast-paced environment.
• Strong relationship-building and influencing skills, including the ability to work directly with executive leaders and stakeholders to gather information and move communications forward.
• Strong presentation and facilitation skills, including experience delivering training to groups.
• Proficiency with Microsoft Office and experience with tools such as Asana, SharePoint, and email distribution platforms.
• Experience leveraging AI to improve communications strategy, content development, and workflow efficiency while applying sound editorial judgment.

Compensation & Benefits

• Base Salary: $85k- $100k DOE
• Medical, Dental, Vision
• 401k w/company match
• PTO Accrual
• Complimentary Joint Membership

This role follows a hybrid schedule and will require an in-office presence at our Scottsdale, AZ headquarters at least three days per week (Tuesday-Thursday).

What The Joint Chiropractic Offers

At The Joint Chiropractic, we understand that our greatest asset is our people and the dedication they bring to our mission. Since our founding in 1999, we have expanded to nearly 1,000 clinics, thanks to the hard work and commitment of our employees. We are dedicated to investing in our team by offering a variety of valuable benefits that foster a healthy and fulfilling work environment.

Work/Life Balance

We prioritize work-life balance through shorter meeting times, hybrid schedule, and a supportive atmosphere, allowing you to manage your personal and professional commitments effectively.

Engaging Company Culture

Join us for exciting company-sponsored events like holiday parties, “Bring Your Kid to Work Day,” and fun contests. We foster a vibrant corporate environment where you can connect with colleagues and enjoy memorable experiences together.

On-Site Amenities

Take advantage of our beautiful on-site gym and fully stocked kitchen, designed to enhance your health and wellness throughout the workday.

Career Development and Support

We believe in nurturing your career through continuous coaching, training, and collaboration. Our transparent communication culture includes regular all-hands meetings, communication emails, and one‑on‑one check-ins to ensure everyone is aligned and supported.

Employee Recognition

We celebrate our team’s achievements through various recognition initiatives, ensuring that every employee feels valued for their hard work and contributions. A highlight is the “Action Hero Award” which is personally selected by our CEO, Sanjiv Razdan.

Diversity, Equity & Inclusion

At The Joint Chiropractic, we embrace diversity in all its forms and strive to create a culture where everyone feels welcome and supported. We believe in fostering an environment where every individual’s voice is heard and respected. Join us at The Joint Chiropractic, where your growth and well-being are our top priorities, and together, we can create a positive and inclusive workplace for all.

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