San Carlos - Assistant Branch Manager

Branch Network - San Carlos, 6950 Navajo Road, San Diego, California, United States of America Job Description Posted Wednesday, March 25, 2026 at 7:00 AM Are you ready to take the next step in your leadership career? Mission Fed is looking for a Senior Assistant Branch Manager who thrives in a fast-paced, member-focused environment. In this role, you’ll lead a dynamic team of Tellers and Universal Service Representatives (USRs) to deliver exceptional service and drive sales success. You’ll also partner closely with the Branch Manager to execute strategies that support our credit union’s growth and member experience goals—and step in as acting Branch Manager when needed. If this sounds like an interesting opportunity to you, below are a few more details. Lead & Inspire: Recruit, coach, and develop a high-performing team that consistently meets sales and service goals. Drive Results: Implement sales strategies, monitor performance, and motivate your team through regular coaching and feedback. Deliver Exceptional Service: Model Mission Fed’s service standards and handle escalated member situations with professionalism and care. Operational Excellence: Ensure compliance, safety, and operational controls are in place while supporting branch efficiency. Community Engagement: Represent Mission Fed at local events and foster relationships that grow our member base. Be a Trusted Partner: Assist with lending, new accounts, and branch operations to ensure seamless member experiences. This is a great opportunity to really have an impact at a well-respected and established organization in San Diego County. Here is what we are looking for: Education: Associate’s degree or equivalent (experience may substitute for education). Experience: 4+ years in financial services, including sales, lending, and operations. 2+ years in a supervisory role with proven success in coaching and team development. Skills: Strong leadership, communication, and organizational skills. Ability to analyze credit reports and understand lending processes. Tech-savvy with Microsoft Office; Symitar experience is a plus. Bonus: Notary Public Commission or Mortgage Loan Originator (MLO) certification—or willingness to obtain. What we offer: Great team! Great culture! You can’t beat a role in sunny San Diego! 18 days of PTO in your first year plus 12 holidays a year! 6% 401(k) match If this sounds like an amazing opportunity to you (because ya, it is!), we want to hear from you! Base Pay/Salary: $65,000.00 - $75,000.00* per year, plus incentives! *Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law. Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”)/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who aresubject to the CCPA/CPRA. Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law. #J-18808-Ljbffr Mission Fed Credit Union