Front Desk Receptionist - Birmingham

Front Desk Medical Receptionist

Are you passionate about women's health and eager to make a meaningful impact in a dynamic medical environment? We are seeking an experienced front desk receptionist to join our established office. This is an exciting opportunity to be at the forefront of providing exceptional care to women in all stages of life.

We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence.

The front desk medical receptionist provides the initial impression for Birmingham OB/Gyn for patients and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate and professional telephone support for incoming calls and collecting patient copay amounts.

Major duties include:

• Greet patients and visitors
• Check patients in and out of practice management software
• Schedule and confirm patient appointments
• Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.
• Communicate with clinical staff to maintain patient flow
• Work with our patient intake software, Phreesia, to schedule patients, send announcements, and chat with patients
• Provide assistance to other front-desk staff as requested
• Assist with online scheduling coordination

Required skills/abilities:

• Excellent verbal and written communication skills
• Attention to detail, effective organizational skills and ability to work in a fast-paced environment

Education/experience:

• Requires High School Diploma or Equivalent
• 1-2 years of office administrative experience preferred
• Greenway - PrimeSuite Experience a plus

Physical/mental demands:

• Requires the ability to lift or carry objects weighing up to 20 pounds
• Requires long periods of sitting or answering the phone