Inside Sales Account Manager

Job Description

Job Description

As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers.   

This is an hourly base plus commission role, earnings may vary. Posted salary information is annualized and indicative of first year of employment.

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos.
• Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting. 
• Uncover organizational pain points and areas of potential investment. 
• Provide Solutions.  
• Ask for their business. 
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making. 
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal. 
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value. 

How do we prepare you for success in this role:  

• 8 weeks of intensive, paid, inside sales training. 
• A sales coach dedicated to you during your first year of employment. 
• Ongoing training to keep up to date on the ever-changing tech world. 
• Technical experts available to assist in closing sales. 
• We will train and help you acclimate to a cold-calling position. 

 
Benefits & Compensation:  

• Guaranteed base hourly rate + UNCAPPED. 
• Commission guarantee payments (non-recoverable) for the first three years. 
• Average total compensation in year one ranges from $50,000 to $60,000.  
• Reliable work schedule of Work Hours: Monday – Friday: 8:30 am -5:30 am (Eastern) to support your work-life balance. 
• Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more. 

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”  

Requirements:

• Ability to develop rapport and maintain strong working relationships with internal and external customers. 
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills. 
• Ability to communicate effectively both orally and in writing. 
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations. 
• 1-2 years of practical experience with B2B sales preferred. 
• Prior cold-calling experience is helpful.  
• Excellent negotiation skills.
• Demonstrate attention to detail. 
• Successfully working independently in a fast-paced environment.
• Working knowledge of the Microsoft Office Suite. 

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never off