Director, Event Technology II - Grand Hyatt Vail (Relocation | Signing bonus)

Director, Event Technology II - Grand Hyatt Vail

Position Overview

The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.

Key Job Responsibilities

• Financial Management and Reporting
• Operations Management
• Sales Management
• Customer Service
• Technical Ability
• People Development

Job Qualifications

Bachelor's degree is preferred or equivalent experience. 3+ years of audio-visual experience. 2+ years of operations/supervisory experience. 3+ years of customer service or hospitality experience is preferred. Sales experience is a plus. Working knowledge of audio-visual equipment in a live show environment. Proficiency with the use of computer hardware. Proficiency with computer software and programs, including the Internet and Microsoft Office. Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles.

Competencies

Deliver World Class Service, Do The Right Thing, Drive Results, Optimizes & Aligns Work, See The Big Picture, Strategic Mindset, Value People, Organizational Savvy, Values Diversity, Develops Talent

Physical Requirements

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Physical Activities

Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 2-3 hours per day Crawling: 2-3 hours per day Kneeling: 2-3 hours per day Bending: 2-3 hours per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day

Lifting Requirements

0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally

Carrying Requirements

0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally

Auditory/Visual Requirements

Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously

Pushing/Pulling Requirements

0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally

Work Environment

Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.