Principal Solutions Architect (Pre-Sales & Deployment)

Principal Solutions Architect (Pre-Sales & Deployment)

Help Deploy the Future of Physical AI

What if the technology you helped bring to customers didn't just improve efficiencybut fundamentally changed how dangerous work gets done?

Our client is building intelligent robotic systems that perform hazardous, physically demanding work across industries like construction, mining, manufacturing, and energy. Our mission is simple but ambitious: make dangerous work optional by deploying the next generation of Physical AI and autonomous robotics.

We're looking for an experienced Principal Solutions Architect to become the trusted technical advisor our enterprise customers rely onfrom the first discovery meeting through successful deployment and long-term adoption.

If you enjoy solving complex technical challenges, influencing product strategy, and partnering with some of the world's most innovative industrial companies, this is your opportunity to make a lasting impact.

Open to discussing relocation for qualified candidates!

This is a highly strategic, customer-facing leadership role at the intersection of engineering, product, and enterprise customer success.

As our Principal Solutions Architect, you'll bridge customers, Sales, Product Management, and Engineering to design technical solutions, lead complex deployments, and ensure customers realize the full value of our client's robotics platform.

You'll play a critical role in accelerating enterprise adoption while helping shape the future direction of our products.

Lead Enterprise Customer Engagements

• Serve as the primary technical advisor for enterprise customers throughout the pre-sales and deployment lifecycle
• Understand customer operational challenges and design scalable robotics solutions
• Build trusted relationships with technical and executive stakeholders
• Present complex technical concepts to both engineering teams and executive audiences

Drive Successful Deployments

• Lead enterprise implementations from solution design through production deployment
• Develop deployment strategies, implementation plans, and technical success criteria
• Identify and mitigate technical risks throughout customer engagements
• Create repeatable deployment methodologies and implementation best practices

Partner Across the Organization

• Collaborate closely with Sales to accelerate technical evaluations and shorten sales cycles
• Partner with Product Management to translate customer feedback into roadmap priorities
• Work alongside Engineering to solve complex deployment challenges and improve platform capabilities
• Help scale customer success through process improvements and technical enablement

Influence Product Strategy

• Capture customer insights that drive future product development
• Recommend improvements that increase platform adoption and customer value
• Help establish our client as a trusted technology partner within industrial automation

What You'll Bring

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Robotics, or a related technical discipline
• 10+ years of experience in Solutions Architecture, Pre-Sales Engineering, Technical Consulting, Systems Integration, Enterprise Implementations, or a similar customer-facing technical role
• Demonstrated success leading complex enterprise deployments
• Exceptional communication and presentation skills with the ability to engage technical teams and executive leadership
• Experience collaborating across Sales, Engineering, Product, and Customer Success organizations
• Ability to thrive in a fast-paced, high-growth environment

Preferred Qualifications

• Master's degree in a technical field
• Experience with robotics, Physical AI, industrial automation, Edge AI, or autonomous systems
• Background supporting enterprise software and hardware deployments
• Experience working with industrial customers in manufacturing, construction, mining, logistics, or energy

What Success Looks Like

Within your first year, you'll:

• Lead multiple successful enterprise customer deployments from discovery through production
• Build trusted relationships that accelerate customer adoption and long-term success
• Shorten technical sales cycles through strategic solution design and technical leadership
• Develop scalable deployment methodologies that support company growth
• Influence product direction by bringing the voice of the customer into product planning
• Become a trusted advisor to customers, executives, and cross-functional teams

What We Offer

• Opportunity to work with cutting-edge AI and robotics technology
• High-impact role with significant visibility across the organization
• Collaborative, mission-driven culture
• Direct influence on customer success, product strategy, and company growth
• Hybrid work environment in the heart of Silicon Valley

Benefits

Most benefits start on the 1st of the month following your start date and are company-subsidized across all plan tiers (EE and Dependents)

• Medical - PPO or HMO
• Dental
• Vision
• Generous PTO
• 11 Paid Holidays
• 401k

Join Us

If you're passionate about solving complex technical challenges, partnering with enterprise customers, and deploying groundbreaking AI-powered robotics at scale, we'd love to hear from you.

Apply Now Refer