Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of five. State Farm has always been familiar to me - my father was also an agent, which gave me an early introduction to the business and ultimately helped inspire my own path to agency ownership. Outside of work, spending time with my family is my favorite thing to do, and I’m also a big Clemson fan.

Being involved and giving back is important to us, and our agency stays very active in the local community.
Our agency offers health benefits, a 401(k), paid holidays, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We also offer great bonus opportunities, giving motivated team members the chance to be rewarded for their performance and results.

Our office is energetic, positive, and focused on helping people succeed. I’m looking for someone with a great personality who is outgoing, motivated, coachable, and able to learn quickly. If you enjoy connecting with people, are eager to improve, and want to be part of a team where strong performance is recognized and rewarded, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Jim Mcgill - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.