Family Services Specialist II - CPS

Family Services Specialist II - CPS
The City of Chesapeake Department of Human Services is seeking experienced Child Protective Services ( CPS ) Family Services Specialists that under the supervision of a Family Services Supervisor will be responsible for case management duties associated with conducting CPS assessments and investigations.

The selected candidate will:

• Investigate CPS referrals concerning allegations of child abuse/neglect, assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations.
• Prepare court documents related to child safety and appear in a variety of court hearings to testify in cases.
• Make sound decisions pertaining to child safety to include removing children from their home and placing children with relatives or in foster care.
• Collaborate with law enforcement, mental health professionals, and emergency medical services partners when conducting CPS investigations and assessments.
• Support a demanding caseload to include investigations and family assessment referrals.
• Model professional behavior and best practices from the Virginia Services Practice Model.
• Complete tasks related to Child Protective Services Intake procedures.
• Have strong attention to detail and be able to work in a fast paced environment.

Other duties include, but are not limited to:

• Conducts interviews or investigations and makes client/family assessments; formulates and implements plan; screens interstate referrals; sends out and reviews home study information.
• Provides individual and group counseling for client and family.
• Prepares purchase orders for client services, and negotiates provider rates; confirms provider availability and service authorization; verifies client information; processes invoices for payment.
• Interacts/coordinates with other agencies, organizations, or family/community members to provide services for client and family/prior custodians; makes referrals for other social services.
• Conducts home visits to supervise, observe, and document family interactions, activities, and environment; establishes schedule with parents/prior custodians for child visitation.
• Provides direct services to clients/families including teaching basic living, parenting, budgeting, or employment skills, providing mediation counseling, and accompanying clients to appointments.
• Collects and compiles information/data, and prepares periodic and special reports; maintains files/records for area of responsibility; develops program forms.
• Provides emergency services/crisis intervention for clients/families; protects clients through court involvement; testifies at local, state, and judicial appeals; provides client placement as needed.
• Conducts pre-service foster parent orientations and classes to evaluate/screen applicants; recruits and conducts training classes and orientations for volunteers.
• Provides information to public on eligibility requirements and available services for assigned area.
• Performs routine office tasks such as dictating case notes, data entry, typing correspondence or forms, filing, faxing, telephoning, or photocopying.
• Conducts training classes for service providers; certifies and recertifies approved providers; attends professional workshops and seminars to improve professional skills.
• Rotates through various service provider roles in such areas as CPS , foster care, and adoption.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENT : In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below:


1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.


2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.


EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of two years of appropriate and related, full-time equivalent experience.


SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards .


SPECIAL REQUIREMENTS : Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

Preferred Qualifications

• Current experience working for Virginia Department of Social Services ( VDSS ) or have prior VDSS experience in Child Protective Services ( CPS )
• Experience in Child Welfare
• Experience or knowledge of OASIS
• Experience writing service plans, reports, or other related types of reports
• Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.