Gov't CX Program Manager Contact Center Leader
Robinhood Markets, Inc.
Robinhood Markets, Inc. is seeking a senior Program Manager to lead end-to-end Contact Center initiatives tied to Trump Account work for the U.S. Treasury partnership. You will coordinate with Product, Legal, Compliance, Risk, and Engineering to meet regulatory requirements and drive program success. You will own governance cadences, risk mitigation, vendor relationships, and incident management, ensuring timely audits, reporting, and continuity across critical customer-facing systems. #J-18808-Ljbffr
$128k - $150k
...team with ethics at the center of everything we do.... ...Customer Care workstream management for Trump Accounts, developed... ...with BNY. The Program Manager is the single point... ...keeping the program’s contact center obligations — to... ...Compliance, and Risk to ensure CX initiatives meet...SuggestedPermanent employmentContract workWork at officeFlexible hoursShift work3 days per week$132.98k - $199.47k
Manager, Program Management - Development Programs Astronics AES is seeking an exceptional Manager, Program Management to lead our Airborne... ...is responsible for positioning Astronics AES as a recognized leader in aircraft electrical power systems for small to mid-sized business...SuggestedContract workFlexible hours$185k - $235k
...revenue recognition. We're hiring a Senior Program Manager to own execution of that program across... ..., Fund Administration operations, and CX Run decision forums and get decisions... ...motions, signed off by every functional leader Within 6 months: expansion intake and...SuggestedFull timeContract workLive inWork at officeLocal areaRemote workWork from homeFlexible hours- ...Sound Transit is seeking a Senior Program Manager to lead the agency's policy and procedure program within the Board and Policy Administration Team. You will drive cross-functional, executive-level initiatives, coordinating with leadership to implement the strategic plan...Suggested
$104.1k - $155.4k
...Enterprise Services (GOES) is looking for a Program Manager that can provide capital operations and... ..., PillPack, Merch by Amazon, Sort Center Network, and Initiatives.- Ensure adequate... ...’re applying in isn’t listed, please contact your Recruiting Partner.The base salary...SuggestedWork at officeFlexible hours$115.6k - $160k
...empowers customers to track and manage their deliveries, know exactly... ...of visits annually.As Senior Program Manager, you'll be the force... ...ideate faster, identify quick CX experiments we can run on an ongoing... ...in isn’t listed, please contact your Recruiting Partner.The base...ApprenticeshipFlexible hours$127.2k - $185k
We are seeking a Senior Program Manager to lead the strategy and execution of new customer-facing... ...operations, science, tech, finance, and CX teams to ensure new offerings scale with... ...you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary...Full timeTemporary workApprenticeshipSeasonal workFlexible hours$82.7k - $129.8k
The WHS Program Manager drives operational excellence and strategic compliance initiatives for... ...including WHS, BI teams, and business unit leaders to design and deliver Health Solution... ...’re applying in isn’t listed, please contact your Recruiting Partner.The base salary...Temporary workImmediate startFlexible hours- Pioneer Human Services in Seattle seeks an experienced Aerospace Program Manager to lead customer-facing program coordination for assigned aerospace manufacturing accounts. This high-accountability role links customers with internal teams to ensure requirements, delivery...
- Coinbase, Inc. is seeking a CX Trading Program Manager to own the end-to-end support experience across trading products, bridging Trading product teams and CX operations to reduce friction, ensure smooth launches, and drive retention for high-value customers. You will...Remote job
- ...Insight Global is seeking an experienced Program/Project Manager to own the lifecycle from definition through implementation for a strategic internal initiative. You will partner with business, data, and technical teams to translate needs into actionable requirements and...
- Nakupuna Companies seeks a Program Manager to lead a multidisciplinary team delivering professional support to a Navy program office. You will oversee cost, schedule, and performance, and serve as a strategic adviser to government leadership. Qualifications include DoD...Work at office
- Google is seeking a Technical Program Manager II, Machine Learning to lead complex, multi-disciplinary ML programs from start to finish. You... ...cross-functional partners. You’ll collaborate with the Data Center team and other Google groups to drive impactful programs...
- Sinclair Digital — Program Management is seeking a Principal Program Manager to lead enterprise-scale initiatives across Product, Engineering, Data, and business teams in a Seattle hybrid setting. The role emphasizes strong governance, planning, and AI-enabled tooling...
$128.64k - $231.96k
...Sr. Channel Planning & Programs Manager Location: Bellevue, Washington Time Type: Full time Job... ...implementation of Customer Experience improvments, CX performance, and channel programs. It... ...(***) ***-****. Please note, this contact channel is not a means to apply for or inquire...Full timeTemporary workPart timeWork experience placementLocal areaFlexible hours- ...outcomes, and accountability for delivery across implementation, adoption, and cross-functional coordination. You will partner with sales, configuration, and development teams, manage executive relationships, and drive value attainment at the C-suite level. #J-18808-Ljbffr...
$129.5k - $207k
Job Description:The Senior Program Manager, VOC (Voice of Customer) is responsible... ...serves as a single-threaded leader, ensuring coordination,... ...in Customer Experience (CX), Customer Care, Product Management... ...accommodation, please contact ****@*****.*** access Chewy...Local areaFlexible hoursShift work- ...organization focused on patient centered care, education of our future... ...WA Family Medicine Residency program (CWFM) in 1993, CHCW has... ...We are seeking an outstanding leader to build on a strong foundation... ...residents and a residency manager Core Faculty physician blending...Full timeRelocation packageFlexible hoursAfternoon shift
- ...Technical Program ManagerBellevue, WA, United StatesJob Role: Technical Program ManagerPay... ...off periodLocation: Bellevue, WAJD:Project Managers have a sharp business mind, strong... ...StarterDigital Automation Technologies | CX PlatformsPower Platform, App Studio | Functional...
$104.1k - $155.4k
...perform at their best.We are looking for a Program Manager to own worldwide metric fidelity and... ...issues. This role requires a program leader who can assess the current state of metric... ...’re applying in isn’t listed, please contact your Recruiting Partner.The base salary...Temporary workWorldwideFlexible hours$115.6k - $160k
...highly proficient and motivated Senior Program Manager to be part of the Business Requirements... ...and Monthly Business Reviews with senior leaders. The Senior Program Manager will... ...you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary...Flexible hours$115.6k - $160k
At Amazon, we're looking for a Sr. Program Manager for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery... ...the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this...For contractorsApprenticeshipFlexible hours- ...Privacy Program Owner And ArchitectDo you want to shape how privacy and data protection... ...is operating effectively, and lead the management of systemic and emerging risk. This is a... ...This opportunity is ideal for a privacy leader who combines deep subject-matter expertise...
$152.4k - $268.2k
...early engagements on product architecture, feature definition and program execution. This includes collaborating with all partner... ...orientation toward teamwork and collaboration Plan: Create and manage project timelines with clear dependencies, critical path and systematic...WorldwideRelocation$120k - $166k
...Greenpoint Technologies, Inc. is seeking a Senior Material Program Manager to lead supply chain management integration for complex, high-risk programs. This role ensures alignment among various departments and drives program-level material readiness. The ideal candidate...$177k - $239.4k
...for a Principal TPM to lead the program strategy for bringing high-... ...tooling, discovery, and central CX teams to drive delivery- Drive... ...reporting, and proactive risk management - Hold a high bar for customer... ...in isn’t listed, please contact your Recruiting Partner.The base...Flexible hours$141.93k - $177.41k
...banking with intuitive spend management, bill pay, and travel software... ...becomes an AI-native company, our CX organization leads that shift:... ...customers who don’t need to contact us in the first place.What you... ...an experienced AI operator & leader to own the strategy and execution...Work at officeRemote workWork from homeShift work- ...Inviso is seeking a Senior Program Manager to lead end-to-end readiness planning, enablement programs, and content execution for a strategic Microsoft client engagement. The role is embedded within the client team as a contractor/vendor resource and requires strong cross...For contractorsRemote work
- ...Amazon.com Services LLC in Seattle is seeking a Sr. Category Manager to lead the strategy and execution for a key grocery category, shaping... ...across online and physical stores. You will own the category CX, build vendor partnerships, guide trade planning, and coordinate...
- ...Senior Program Manager For Early Career Talent & Employer BrandThe NAMER Cloud Sales Center (CSC) is AGS's primary scale revenue engine and its most important talent developer... ....You will join a team of senior program leaders in the CSC Strategic Initiatives Team, each...Full timeDay shift
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