CONTROLLER

Job Summary

The Controller is responsible for overseeing, directing and administering the day to day accounting operations of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability.

Job Duties & Responsibilities

• Manage the daily function of the accounting office including AP, AR, Payroll, Income Auditing and General Cashiering while ensuring that the office functions take place efficiently and with proper accuracy.
• Monitor hotel revenues and expenses and ensure the accurate recording in accordance with HNSF established guidelines. Investigate and critique variance to budget or to prior year and offer practical improvement methodologies to management
• Assist the CFO in preparing and maintaining the annual operation budget.
• Assist the CFO in the developing and monitoring of departmental Key Performance Indicators, (KPI's), oversees monthly KPI Meetings.
• Provide leadership and motivation to the accounting staff.
• Maintain property accounting controls such as cash, petty cash, purchase orders and ensure compliance with accounting policies.
• Reconcile balance sheet accounts monthly.
• Work with department heads on understanding their departmental budget and staying inside their budget as well as considering the forecast.
• Complete the "Month End" process including preparing journal entries for Income, Payroll, Amortizing prepaid items, booking accruals and other items.
• Respond to and resolve guest and staff difficulties in a courteous, professional and prompt manner.
• Interact with people beyond giving and receiving instructions, particularly interactions with supervisors, subordinates, co-workers and guests in completing assignments, resolving staff and guest complaints.
• Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form.
• Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Responsible for maintaining safety and cleanliness of work area.

Required Qualifications

• Bachelors Degree in Finance or Accounting.
• Previous hotel experience with a minimum of 10 years in accounting experience with a minimum of 5 years in a managerial role.
• Must possess strong technical skills and have advanced proficiency in MS Excel and other accounting software.
• Thorough knowledge of budgeting and generally accepted accounting principles.
• Thorough knowledge of hotel innkeeping laws.
• Ability to direct and coordinate accounting functions.
• Ability to train, motivate, evaluate, mentor and direct employees and managers to achieve desired results.
• Ability to maintain excellent relations with staff.
• Ability to manage by example.
• Exceptional oral communication skills to ensure ability to negotiate and persuade guest and staff to achieve results beneficial to the operation of the hotel.

Preferred Qualifications

• Ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations.
• Ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
• Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings.

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko.

Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Management Benefits:

• Zero-deductible Medical Plan

• Pre-Tax Commuter and Parking Benefits

• Dental (PPO/DMO)

• PTO

• Vision

• Floating Holidays

• Chiropractic and Acupuncture Services

• Birthday Pay

• Long-Term Disability

• 401K Matching Program

• Life Insurance

• 2% Company Profit Sharing

• Flexible Spending Account (FSA)

• Employee Assistance Program (EAP)

Hotel Nikko San Francisco Management Perks:

• Friends & Family Rates at Nikko/Okura Hotels

• Reciprocity Rates at Participating Hotels

• Employee Discounts in ANZU and Feinstein's at the Nikko

• Travel Assistance through Mutual of Omaha

• Free Employee Dining Room Meals

• Free Laundry and/or Parking to those who qualify

• Access to Health Club (Nikko Fitness Center, Swimming Pool, Fitness Classes, etc...)

• Employee Computer Access for Web Browsing and Printing

• Fitness/Gym Reimbursement

• Employee Job Referral Program

• Employee Recognition Programs and Employee Appreciation Events

• Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes

Important Notice:

1. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.
2. We are an Equal Opportunity Employer and M/F/V/D
3. "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."