Warehouse Technician

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family.

We are seeking a reliable and organized Warehouse Technician to join our team. As a Warehouse Technician, you will be responsible for receiving shipments, managing inventory, processing orders, conducting equipment repairs, and assisting with deliveries. Your attention to detail and strong problem-solving skills will contribute to the smooth operation of our warehouse. We offer a positive work environment and are committed to the well-being of our team members and customers.


This position also functions as a backup Delivery Driver/Technician as needed. Must have a clean driving record.

Essential Functions:

• Receive shipments: Unpack, tag, and place equipment/supplies in inventory.
• Match packing slips to original purchase orders and indicate the received date on each line of the purchase order.
• Check the quantity and condition of materials received. Return defective shipments and communicate with Accounts Payable/Purchasing for appropriate credit.
• Forward packing lists, bill of lading, and purchase orders to Accounts Payable for vendor payment.
• Notify Customer Service Representatives (CSRs) immediately via purchase orders when sales orders arrive.
• Stock shelves, maintain inventory, and perform weekly and daily cycle counts. Investigate and resolve discrepancies.
• Rotate perishable goods to ensure proper stock rotation.
• Process orders for shipment and delivery.
• Conduct repairs, cleaning, and complex assembly of manual and power wheelchairs as needed.
• Possess good troubleshooting and repair skills, including mechanical inclination and electrical troubleshooting or experience in PWC repair.
• Assist with deliveries as needed.
• Stage equipment for delivery personnel to ensure adherence to scheduled routes.
• Assist delivery staff in selecting and loading proper equipment and supplies.
• Assist with loading and unloading customer vehicles upon request.
• Properly assemble and test new and rental equipment before delivery, as required.
• Perform or assist in deliveries and pickups, demonstrating proper operation of equipment when necessary.
• Maintain awareness of safety considerations in the warehouse, including forklift operation, movement of heavy equipment, and lifting and carrying.
• Keep the warehouse clean, organized, and in a neat condition. Empty trash, clean bathrooms, and ensure proper disposal of trash.
• Clean and stock the showroom, ensuring all items have price tags.
• Perform basic building maintenance tasks as assigned.
• Clear sidewalks and entrances of snow during winter.
• Follow privacy protocols regarding work orders and shipping.
• Adhere to all HIPAA, HQAA, and compliance rules and regulations.
• Maintain regular attendance.
• Attend educational workshops as needed or assigned.
• Complete HIPAA and other compliance training.
• Function as a backup Delivery Driver/Technician as needed.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Previous experience in a warehouse or inventory management role preferred.
• Strong organizational and multitasking skills.
• Ability to work independently and in a team environment.
• Excellent attention to detail and accuracy.
• Basic mechanical and electrical troubleshooting skills.
• Ability to lift heavy objects and operate a forklift (training will be provided).
• Familiarity with HIPAA and compliance regulations is a plus.

Our Commitment to you:

• Work-Life Balance and Flexibility: Enjoy a guaranteed 40 hours per week, with no weekends required.
• Comprehensive Health Coverage: We provide excellent health, dental, and vision insurance coverage to prioritize the well-being of yourself and your family.
• Generous Paid Time Off: Maintain a healthy work-life balance with our generous PTO policy, including vacation days and paid holidays.
• Professional Development Opportunities: Grow your skills and advance your career with access to professional development opportunities including education programs, ongoing training, company sponsored workshops/events.
• Retirement Savings Plan: Prepare for your future with our 401(k) retirement savings plan, which includes company matching contributions.
• Wellness Programs: Participate in our wellness initiatives, such as wellness challenges and access to mental health resources, to support your overall well-being.
• Inclusive and Diverse Workplace: Be part of an inclusive team where everyone's contributions are valued and respected.
• Volunteer Opportunities: Additional paid time off to volunteer and support community initiatives. This benefit is known as "VTO - Volunteer Time Off".
• Employee Recognition Programs: Awards and celebrations for outstanding achievements.
• Service Awards: Recognition for long-term employees with milestone rewards.
• Parental and Childbirth Leave: Receive support and time off for parental and childbirth leave to prioritize family needs during significant life events.

Note: Compensation will be determined based on the candidate's experience level.

Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.

Pay Range: $18 - $19 per hour