Assistant Program Manager, Ford Product - Dealer Training & Productivity

Assistant Program Manager - Ford Products, Dealer Training & Productivity We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. The Global Dealer Training & Productivity team helps dealers work smarter, not harder, with targeted training, data, strategy and more. Together, our team: * Ensure dealers have the content and training they need when they need it. Our focus is delivering unified coaching, a data-driven ecosystem and new productivity technologies so the right content, by the right people, reaches them at the right time. * Helps dealers become more strategic in diagnosing gaps and developing solutions * Equips dealers with what they need to succeed and help them develop into trusted advisors to customers * Works with dealers to improve business metrics, lower turnover, and increase customer satisfaction * Responds to a shifting customer base with diverse preferences to transform customer experiences