UNIT CLERK - EMERGENCY DEPARTMENT

Nursing Unit Clerk

The Nursing Unit Clerk performs clerical functions related to the admission, discharge and continued hospitalization of the patient. This position ensures that physicians and other clinicians are enabled and supported in the accurate, effective, efficient and safe use of the electronic patient record. The Unit Clerk contributes to the organization of the department as well as to the delivery of patient care within the parameters of hospital policies and performs receptionist duties.

Essential Job Functions

• Acts as a role model of service excellence exemplifying courtesy, compassion, and responsiveness towards all customers (patients, families, visitors, physicians, and other members of the health care team).
• Demonstrates effective use of communication techniques in a professional and courteous manner and takes thorough messages.
• Contributes to the delivery of direct and indirect patient care within the parameters established by hospital policy, procedure, protocol and standards of care.
• Supports the physician and other clinicians in the effective and safe use of the electronic medical record and electronic functions such as Computerized Physician Order Entry (CPOE) and documentation.
• Provides assistance to nurse manager for business related tasks including but not limited to: unit schedule, payroll, scheduling of educational programs, maintains inventory and ordering of supplies.
• Maintains a collaborative relationship with physicians and other health care providers to achieve desired patient outcomes and assure a continuous flow of patient care.
• Participates in unit performance improvement activities designed to enhance the quality of patient care and customer service.
• Demonstrates leadership by utilizing the behaviors inherent to the role of the unit clerk.
• Assists in the department's compliance with state, JCAHO, OSHA and other regulatory agencies.
• Provides for patient safety in compliance with hospital and nursing department policies.

Required Qualifications

• High School Diploma, GED, or Higher Level of Education
• Sound judgment, problem solving skills, strong oral and written communication skills, ability to follow directions from other team members; works independently assigned duties.
• Strong organizational skills, Proficient keyboarding skills.

Preferred Qualifications

• Medical Terminology.

License, Certification & Clearances

• Act 34-PA Criminal Record Check from the PA State Police system

Supervisory Responsibilities

• This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Incumbents will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between Independence Health locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.