Customer Service Admin

Admin/Customer Service Utility Professional

We are seeking a versatile and proactive Admin/Customer Service Utility professional to join our team in a dynamic part-time capacity (25 hours per week). This "utility" role is perfect for a multi-tasker who enjoys variety; you will spend the majority of your time supporting our Customer Service department, while dedicating a few hours each week to essential HR administrative tasks like scanning and filing. This position offers a steady foot in the door with a high-performance team and the potential to transition into a full-time role in the future.

What's In It For You

• Work-Life Balance: A consistent 25-hour weekly schedule that provides stability without the 40-hour commitment.
• Career Pathing: Exceptional opportunity to prove your "grit" with the possibility of moving into a full-time position as the company grows.
• Diverse Exposure: Gain experience in both the front-end (Customer Service) and back-end (HR/Admin) operations of a manufacturing environment.
• Skill Advancement: Access to training and development to sharpen your professional administrative and technical toolkit.

Responsibilities Include

• Customer Support: Provide high-quality service by assisting customers with inquiries, orders, and general support needs.
• HR Administrative Support: Dedicate 23 hours per week to maintaining HR integrity through organized scanning, digital filing, and record-keeping.
• Utility Flexibility: Adapt to daily priorities, shifting between administrative tasks and customer-facing duties as needed.
• Data Management: Ensure accurate entry of customer information and company records into internal systems.
• Team Collaboration: Work cross-functionally to ensure smooth office operations and timely response to client requests.

Skills/Qualifications

• Experience: Previous experience in Customer Service is required; experience specifically within a manufacturing environment is highly ideal.
• Technical Aptitude: Ability to quickly learn and master new computer software and office systems.
• Work Ethic: A self-starter with "high-performance grit" who takes ownership of both small tasks (filing) and large tasks (customer issues).
• Communication: Professional verbal and written communication skills.
• Detail-Oriented: Highly organized with a focus on accuracy when handling sensitive HR documentation.
• Reliability: Disciplined approach to a part-time schedule with a focus on consistent attendance.

Compensation & Benefits

Competitive Pay: Compensation is determined by candidate experience, education, certifications, and specific job-related skills. $25/hr+ depending on position and experience.

Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program. Access to training and development to expand your professional certifications.

Apply Today! Ready to take the next step in your career? Join a team that values technical expertise and high-performance grit!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.